Last updated: 17 October 2022
eZeeWallet is a name we kept seeing in the past several months and once we were convinced that this particular e-wallet could be something that our readers would be interested in, we rolled up our sleeves and produced a complete eZeeWallet casino banking method review. As it turns out, eZeeWallet is a hot topic right now in the iGaming business because this digital wallet accepts over 50 local payment methods and has notable global coverage.
Launched relatively recently, eZeeWallet is a flexible payment solution for casino players. Thanks to its advanced features and ease of use, many casinos are starting to adopt eZeeWallet, offering even special promotions to players who deposit with it. The wallet is particularly successful in Australia and New Zealand, although it is available in a multitude of other countries.
Like with most of the other e-wallets, EZW is free to register and remarkably easy to use, both on desktop and on mobile. Casinos accepting eZeeWallet deposits and withdrawals are lucky enough to catch up on the method early and benefit from the customers that have already discovered its advantages.
eZeeWallet is a product of Emerchantpay Ltd. The company is incorporated in England and Wales and employs payment experts working on online and cross-border payments across all customer devices, as well as POS solutions. Emerchantpay has offices in Japan, Hong Kong, the Philippines, India, UAE, Kenya, Cyprus, Mauritius, Mexico, Brazil, Argentina, USA, Bulgaria, Germany and the Netherlands. Officially, the Emerchantpay Group does business from 17 global offices which house more than 300 employees.
eZeeWallet’s owner is an Authorised Electronic Money Institution, which means it is authorized to issue electronic money (e-money) and provides payment services under the Electronic Money Regulations. In other words, the company’s operations are approved by the Financial Services Authority of the United Kingdom. In addition, the company has ISO/IEC 27001:2013 certification and is compliant with PCI Data Security Standards.
Emerchantpay’s fintech offering also includes pay-by-link services, user-friendly virtual terminals, shopping carts, card issuing and points of sale, but, as of late, it seems like putting eZeeWallet at the forefront of their business is very much deliberate.
- November 2021: Emerchantpay participates at SiGMA Europe 2021 in Malta (SiGMA – World’s Gaming Festival).
- March 2021: eZeeWallet launches a new mobile app and website.
- May 2020: eZeeWallet enters the crowded UK fintech sector.
The eZeeWallet digital wallet service was launched in May of 2020, not targeting online casinos specifically, but many casino and online betting sites embraced it rather quickly. The product gained momentum as the need for online payments grew all over the globe. On their Twitter, eZeeWallet referenced a report by TechRadar, one that states that digital wallet spending is set to increase by 83% from 2020 to 2025. The company clearly acted on the presumption that the popularity of digital wallets is set to continue past the pandemic.
Digital gambling platforms servicing customers from Australia and New Zealand have had a particularly good response from their clients to the addition of eZeeWallet.
Aussies and Kiwis may be all over eZeeWallet, but the service is also available in India, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Denmark, Sweden, Canada, Malta, Germany and the UK – nearly 200 countries in total. One of the best things about eZeeWallet is the ability to encompass dozens of local payment methods, allowing users to fund their eZeeWallet accounts using methods like Banco do Brasil and Hipercard in Brazil, Rupay and UPI in India, Przelewy24 in Poland and Oxxo in Mexico. Those who want to manage their EZW account in Euros, can consider using Klarna, Trustly, Giropay or MyBank.
This flexibility demonstrates that eZeeWallet has what it takes to conquer all the major attractive digital gaming markets, followed by smaller, local-driven regions. The service also supports local currency in many of the accepted countries. However, it does not support USD.
Make sure that you can apply
In order to apply for an EZW account, you must meet certain requirements. Most of them will not surprise you, as they apply in most situations when some form of an account needs to be created. In the case of EZW, it is important that you are at least 18 years old, or the age of majority in your country of residence. If you reside in a non-supported country, you can’t open an account with eZeeWallet. Additionally, you must have an active residential address, an email address and a mobile phone number.
Go to the eZeeWallet website and complete the registration form
Provided that you are eligible to hold an account with EZW, go to eZeeWallet.com and click on the “Get Started” option. This will redirect you to a page where you will be asked to complete a form. The required details include your email address, password, name, last name, country, date of birth and currency. Note that an eZeeWallet account can be denominated in multiple currencies. A user can choose them during the application process or at a later stage.
The password you select needs to be between 8 and 30 characters long. It should contain at least one uppercase letter, one digit and one lowercase letter. Special characters are also a requirement for a strong password that will protect your e-money. Verify the captcha at the bottom and click on the “Register button.”
Activate your account through verification
To verify your data, you must first find an email from eZeeWallet in your inbox and follow the link. In case you did not receive the verification link, contact EZW support and ask for it. This will validate your email address. Next, you need to validate your identity and age by visiting the verification section within your EZW profile. Upload images of an identification document and a proof of address (not older than 3 months; utility bill, bank account/credit card statement, or some other document issued by the local authorities).
Upload funds to your digital wallet
Once your account is active and you are signed in, you should replenish your balance. Go to your profile dashboard (“My account” tab in the upper right corner) and choose an available payment method to make a deposit with. As we’ve discovered, eZeeWallet supports plenty of local options, from banks and online banking solutions, to mobile payment systems and other virtual wallets.
Use your eZeeWallet account functionalities
By logging into your EZW account, you will be able to send and receive payments, check your balance, review your transaction details and transaction history, including any applicable fees, and potentially change your password.
Using eZeeWallet as a deposit method for online casino gambling is no different from using other e-wallet systems for the same purpose. Once you have set up a wallet and established a balance, you simply need to transfer a selected amount to the online casino platform digitally. Any good eZeeWallet casino will make sure to provide a transparent cashier section where players can go to complete their deposits within minutes. In short, these are steps you need to take to make a casino deposit eZeeWallet:
- Log in to your casino account and go to the banking page
- Choose eZeeWallet as your preferred method of payment
- Get redirected to the eZeeWallet app or website
- Access your wallet with your eZeeWallet username and password
- Enter the amount you want o transfer and submit the payment
- Receive your eZeeWallet deposit instantly, go back to the casino lobby and play!
To withdraw from your casino balance with eZeeWallet, you need to repeat this transaction process with one relevant difference. Instead of picking the deposit option, you will go to the cashier and choose to withdraw. As long as the casino does not impose a pending period, the withdrawal funds should be released right away. If you then want to withdraw funds from eZeeWallet and use your e-money in a physical environment, you can do this via bank transfer only.
Online casino players look for digital wallets with budget-friendly fees or no fees at all. eZeeWallet has fees that are not too aggressive but if you plan on moving your money several times a day, the fees may become a nuisance. Opening an eZeeWallet account is free and there are no monthly or annual charges for account maintenance. When the time comes to replenish your balance, most methods are accepted free of charge, like Giropay, Klarna or Trustly.
However, if you want to deposit to your EZW account with Neosurf, you will need to pay a 4% fee. Decide to withdraw money from eZeeWallet via bank transfer, and you will also be charged a fee that depends on your country. For an Australian, the withdrawal fee is 1% of the sum, plus an extra fee of AU$7. A 2% fee is charged to users from Belgium, Denmark, Spain, France or Germany, for example. For POLi, on the other hand, the transactions have no surcharges.
The good news? Casinos with eZeeWallet don’t charge additional fees on transactions carried out through this banking solution.
The short processing time is one of the advantages of using eZeeWallet. If you are in a hurry to start playing, make a deposit with eZeeWallet and your money will become instantly available. Speed is certainly not an aspect in which electronic wallets have poor results. Those who plan to withdraw their gambling winnings to eZeeWallet can expect to receive their payment as soon as the casino processes the withdrawal request. This can be from 12h or 24h up to 2 days. The casino will check your submission, see if there are any bonus wagering requirements on your account and whether your account is verified. Once you receive money from the casino you can cash out from eZeeWallet within 2-4 business days, but for the money to reflect on your bank account it may take up to 14 working days.
Users who verify their eZeeWallet accounts enjoy higher cumulative deposit limits of up to €15,000 per year. If your verification status is level 1, you can upload no more than €150 per year. Daily limits are set at €10 minimum and €2,500 maximum. If you want to increase your account limits, feel free to contact support and ask about your possibilities.
There is a full list of limits and fees on their official website. You can see that values vary across countries and currencies. Casinos that accept eZeeWallet set their own deposit and withdrawal limits, though. Always check the cashier before you make a transaction to see if you are adhering to the predetermined limitations.
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eZeeWallet uses encryption, state of the art firewalls and virus detection systems to safeguard account login details of its clients, as well as their personal and transaction details. According to Xolphin SSL Check, the SSL certificate that EZW has is valid and it was issued by Sectigo Limited.
In addition, eZeeWallet safeguards clients’ funds by applying the segregation method. This means that client funds are kept separate from any money the company can access in its standard operations. The entire system is regulated by the Financial Conduct Authority, which is another proof of the brand’s determination to protect its users. If you use EZW to conduct online payments, you do not have to disclose your bank credentials to any online merchant. Ultimately, you can enable the service to issue two-factor authentication (2FA) to protect every single payment you make.
Although support is at your disposal non-stop, there may be a slight delay due to customer volumes. eZeeWallet provides assistance via email and hardworking agents reply to messages within 1-3 business days, often sooner.
If you wish to speak directly to a member of the customer support department, there is a telephone number you can call at any time. If you believe eZeeWallet has inconvenienced you some way, you may also write to EZW representatives at firstname.lastname@example.org.
eZeeWallet is still finding its way to the end consumer. More and more online casinos are cooperating with the service which tells us that players want to use EZW to deposit and cash out. Aussie eZeeWallet online casinos are offering lots of promos and bonuses to players who decide to make their transactions with this e-wallet. Any feedback we were able to find online confirms that EZW is simple and comes without hassle. Customers highlight how fast the service is and also convenient, but some of them have issues with the high fees for certain operations.
As a young service, eZeeWallet is positioning itself well in the world of digital wallets. This branch of the finance industry is highly competitive and for EZW to battle leading brands on the global market – it will take more than basic online transfer services to succussed. For now, the company doesn’t have any additional features and perks to offer that would be interesting for online casino players. The wallet itself is a good-enough tool to elevate their gambling sessions and the addition of mobile apps surely makes betting easier on the go. If you do opt for the app, you’ll see that gambling and non-gambling transactions are transparent and separate, which will also help you control your finances in a better, more structured way.
eZeeWallet was created with mobile users in mind. As soon as the project launched, there was a need for mobile compatibility and the developers were quick to create dedicated apps for EZW users that can be downloaded for free. If you wish to take advantage of a streamlined payment solution, an instant digital wallet such as eZeeWallet on mobile could be a perfect choice.
The mobile app has been downloaded from Google Play 10,000+ times. It constantly undergoes updates that fix minor bugs and introduce performance improvements. The app requires 32 MB of space and an Android version 6.0 or higher. If you want to use eZeeWallet on your iPhone or iPod touch, for example, you need to have iOS 13.0 or later and 21.6 MB of free space.
eZeeWallet is currently available in 189 countries, including Antarctica, Belarus, Georgia and Croatia.
eZeeWallet users can download records of their transactions and transaction history in electronic format. Account holders can access information not older than 36 months.
The statuses of an EZW account are the following: no restrictions (fully functional account), no withdrawal (suspended withdrawal functionalities), payments suspended (all transactions disabled), no login (login disabled due to risk, compliance or fraud prevention measures) and closed (deactivated account).
Each eZeeWallet payout transaction must be authorized by the user by entering their EZW credentials, when required.
An eZeeWallet account becomes dormant if no transaction is made for a period of six consecutive months.
Changing eZeeWallet account currency is not possible. However, a user can close their existing account and open an account in a different currency.
Yes, eZeeWallet is not only available for deposits, but for cashouts too. You can choose it as your withdrawal method and have the casino pay your winnings on your eZeeWallet balance.
You will see the eZeeWallet logo at the bottom of the casino’s homepage, or on the banking page. Check with support if the casino you are interested in accepts payments via EZW.
eZeeWallet is safer than conventional banking options, and quicker. An e-wallet such as EZW values your privacy and security and never reveals sensitive details to third parties.
Surely. eZeeWallet has matching apps for iOS and Android devices and the service is just as easy to use on mobile as it is on desktop computers.
Yes, some eZeeWallet services have fees, but they will never be hidden. You will always be able to see the cost of performing any operation on the EZW platform.
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