Neosurf Casinos – Online Casinos That Accept Neosurf
Top Neosurf Casinos in 2025 - Our Recommendations
To kick off your Neosurf casino journey, we’ve tested and reviewed the top sites that accept Neosurf payments. Each one is fully licensed, secure, and trusted—so you can jump right in, create an account, and start playing with confidence.
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Wild Tokyo
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Company Background
Neosurf was founded in 2004, by a group of fintech experts. Their primary goal was to provide both customers and merchants with a payment platform that is not only safe but also widely available and easy to use. Even though this might seem like a standard set of qualities nowadays, transferring money in the early 2000s always had some kind of tradeoff. If you wanted to protect your information around this time, you were forced to use payment methods that required a somewhat high degree of technological expertise.
Neosurf changed all of that. They established a unique pre-paid card system, allowing people to buy Neosurf vouchers/cards at convenience stores, newsstands, and other similar places. The fact that you could pay in cash and receive a voucher code was amazing at the time, causing many online casinos to pick up Neosurf when it was still in its infancy. Today, Neosurf is a licensed e-money agent of Contis Financial Services, a major British financial company. In addition to Neosurf vouchers, you can also use MyNeosurf, an eWallet, or order your very own NeoSurf prepaid MasterCard.
Neosurf Latest Updates
September 2024: Neosurf launched the Compliance Handshake (NCH) at the SBC Summit in Lisbon, introducing a suite of KYC and data-sharing tools to enhance player protection and regulatory compliance in the betting industry.
June 2024: Neosurf took over the iGaming Daily podcast for a week, featuring discussions on payment solutions and responsible gambling, including insights from Andrea McGeachin, Neosurf’s CEO, and Shelley White, CEO of the Responsible Gambling Council.
July 2024: Neosurf celebrated its 20th anniversary, marking two decades of providing secure online payment solutions since its founding in Paris in 2004.
- March 2025: Auckland newsroom reports, Australian online casino players are increasingly turning to Neosurf, a prepaid voucher system offering fast, secure, and anonymous transactions. Without needing a bank account or credit card, users can purchase vouchers from retailers or online and use a unique 10-digit code to deposit funds instantly at casinos.
Target Markets
As of October 2020, Neosurf is available in 51 countries and territories. When it comes to gambling transactions with Neosurf, these are accepted in Australia, Canada, Netherlands, Germany, Brazil and a few other territories. In terms of overall availability, Neosurf is far from a regionally-oriented payment method. However, they obviously have a focus on providing their services in French-speaking countries, but also the UK and Australia, which is a business plan that has been nothing short of successful.
Rooli is Our #1 Recommended Neosurf Casino
Beyond online casinos, Neosurf is a practical choice for sending money abroad—especially to countries in West Africa. It’s quick, private, and doesn’t require a bank account, making it ideal for users who prefer simple cash-based options. Anyone can walk into a store and buy a Neosurf voucher, no tech skills needed. The website’s location tool makes it easy to find nearby Neosurf Authorized Retailers (NARs), which is great if you’re looking for convenience. Plus, you can purchase vouchers using Neteller, PayPal, Skrill, and other common payment services.
How to Set Up a Neosurf Account: Step by Step Guide
When it comes to the overall amount of work you need to put in to open an account, Neosurf is a middle-of-the-pack payment platform. While not as simple as making an Ethereum deposit or just entering your credit card number, getting ready to play at Neosurf casinos is far from rocket science. Here’s how to get started.
Choose your preferred method
First, choose your Neosurf payment method—whether it’s a physical voucher, the NeoCash prepaid MasterCard, or a virtual card.
Visit the Neosurf website
If you’re looking to get started right away, the Neosurf voucher is your best bet since waiting for a card can take a few days. Simply visit Neosurf.com, select your country, and find the nearest NAR on the map. Pay with cash and you’ll receive a plastic voucher with a 10-digit PIN code.
Complete the Sign Up process
Now, you aren’t required to create an account. However, you should if you want to reuse your Neosurf voucher and continue playing safely. Click “Sign Up’ in the drop-down menu, enter your email, select a password, and confirm your password. Click Next. Then enter your full name, date of birth and click Send.
Fill in your personal details
You will receive an email to confirm your registration. Click on the link and you will be taken to the page where you need to enter your personal details. Select your Gender, fill in your Address, Postcode, City, Country and Telephone Number. Confirm you agree to the terms and conditions, and click Send.
Start using your Neosurf account
Now, with the account, you can check the status of your vouchers, or even add them to your MyNeosurf account (more on that in a bit). And that’s it!
Available Currencies
AUD
CAD
CHF
EUR
GBP
NOK
PLN
SEK
USD
Deposits and Withdrawals at Online Casinos That Accept Neosurf Payments
Even though we like to restrain ourselves from using superlatives in our reviews, the whole Casino Banking Methods team agreed that Neosurf deposits are by far the easiest we’ve ever experienced. If you don’t believe us, check the online casinos that accept Neosurf payments to see for yourself. You only need to:
- Go to the banking section of your online casino
- Click on Neosurf, thereby selecting it as your preferred deposit method
- Enter the 10-digit code from your voucher, and the casino deposit Neosurf will be added to your account balance instantly
That was easy, wasn’t it? Well, now that you’re ready to play, there’s only one more thing left to worry about – withdrawals. So, let’s tackle the elephant in the room – you can’t withdraw winnings with a Neosurf voucher. Since it’s not registered to you, nor does it require you to have an account, the voucher can’t hold money.
However, there is an alternative to this banking method. Luckily, there are many other payment options available, such as PayPal, Neteller, or Skrill. While casino sites will see your real name, none of the other information will be available to them.
While Neosurf does claim that you can withdraw money using the MyNeoSurf eWallet, none of the casinos that accept Neosurf we tested seemed to offer this option. This is a big drawback, but we don’t want to be too harsh on them. It’s just technically impossible to withdraw money onto a voucher. If you don’t mind working with two payment methods, then you won’t feel a thing.
Detailed Overview of Transaction Fees
Neosurf banking method doesn’t impose any fees on deposits. You only have to pay for the value of the voucher itself. They come in the following quantities: €5, €10, €15, €30, €50, and €100. The only thing you need to do is enter the code at the back of the voucher card, and select the amount you want to deposit.
One thing we liked seeing was the fact that you don’t have to use up your voucher at Neosurf online casino all at once. Any money that’s left can be used in another instance. This is great, especially if you’re trying out a new Neosurf online casino or if you just want to play with conservative amounts of money. It’s unusual for vouchers to give you this sort of freedom, so kudos to Neosurf payment method.
Timeframes for Neosurf Payments at Online Casinos
All Neosurf deposits are cleared almost instantly. We tested this on all the online casinos that accept Neosurf payments, which we considered for our list with the best Neosurf online casinos, and we can attest to this being true. Every once in a while, there was a delay of no more than 10 seconds, which is more than acceptable for a payment method.
Due to the fact that Neosurf withdrawals are currently unavailable, you can choose payment methods that allow for instant or just plain lightning-fast transfers. Those that come to mind are PayPal, Ethereum, ecoPayz. Mainly, you can depend on eWallets and cryptocurrencies when it comes to speed. If you’re not ready to part ways with your bank account, then you’ll wait up to 7 days, or less if you use a card.
Deposit and Withdrawal Limits
Here’s what we dislike the most about Neosurf – their vouchers are only available up to an amount of €100. Even though most online casino aficionados like to take it easy, this lack of freedom can be debilitating in several ways. What if the best Neosurf casinos have a juicy deposit bonus, but only for bigger first-time deposits?
If you can’t deposit all the money in a single instance, you won’t be eligible for the bonus in most cases. Casual players like big bonuses too, as they can spread them over the course of several days or weeks.
There’s also the fact that Neosurf somewhat discriminates against high-rollers. Sure, you can buy multiple €100 vouchers and deposit them at the best online casinos one after another – but, why go through this unnecessary complication? We would like to see bigger vouchers in the future, but these are okay for the majority of players.
Best Neosurf Casino Bonuses
Since this payment method has always been friendly towards online casinos and has even embraced its use for such purposes, many sites offer Neosurf bonuses. To help you get the best possible deal and fatten your account balance, we scoured the internet for the best Neosurf casinos and promotions. The following list of the best online casinos is the outcome of our research. All of these give generous and fair bonuses, with no hidden conditions or stipulations. As it is tradition on CBM, the list includes the best Neosurf casino sites which are legal, reputable, and able to provide you with everything you need. Good luck!
150% up to AU$1,000
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Deposit
Free Spins
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60x
Ongoing
AU$20
10x Deposit
100% UP TO 1,000€
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Welcome Package
40x (B+FS Wins)
Ongoing
€20
No
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Welcome Package
40x (B+D)
Ongoing
€25
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Welcome Package
20x (B)
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€20
No
100% up to €/AU$1000
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Welcome Package
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Ongoing
€/AU$20
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Welcome Package
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Ongoing
€20
No
100%, up to €500/AU$750
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Ongoing
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No
100% up to 1000€
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Deposit
Free Spins
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Welcome Package
ART1
35x (D + B)
Ongoing
€20/20AUD
No
Security
Neosurf really takes security seriously. The company uses physical, electronic, and procedural means of protecting the information of its customers. Of course, this only applies to those that create a MyNeosurf account, but can also extend to details of voucher purchases. Nevertheless, it’s good to know that staying secure is Neosurf’s priority.
Firewalls and data encryption (they haven’t specified the exact protocol) safeguard the servers. When it comes to passing on your information, Neosurf has a stern policy of not doing so unless they’re legally obliged by law enforcement.
Sportuna is One of the Safest Neosurf Casinos
In addition to all this, the company is registered with the British Financial Conduct Authority (FCA) and the UK Gambling Commission (UKGC), allowing them to provide their services in the entire European Economic Area (EEA). These are rock-solid credentials, so it’s safe to say Neosurf is a secure payment option.
Customer Support
It’s surprising that a company continues to request customers to WRITE to them. A visit to their website reveals that, aside from traditional mail, email communication is the primary method of contact. While the company offers multilingual support and guarantees responses within 36 hours, the absence of live chat support is a notable drawback. On a positive note, their FAQ section provides comprehensive information to help users get started.
Our experience with Neosurf support
Neosurf has a Help (contact us) feature on the website that may seem like a Live Chat at first, but it’s not. You can send a message and get the info that someone will get back to you soon. They’ll send you an email. Another way to reach out is through a web form. The support replies fast, in a matter of hours. Susan from Neosurf was kind and explained to us how to resolve our problem.
Player Experiences at Neosurf Casinos
It doesn’t matter if we at Casino Banking Methods like a certain payment method or not. Our job is to merely round up all the facts, and let you decide for yourself which is the best Neosurf casino to choose. Therefore, we place great value on player experience at the best online casinos, as they can give us a clearer picture of how payment providers treat their customers.
While our team of experts encountered no difficulties while using Neosurf, we saw a significant amount of reviews criticizing the company for being late when it came to using MyNeoSurf (their eWallet) for withdrawals. This sounded concerning, so we did a little digging and found out that these issues may be due to Neosurf’s strict identity verification protocol.
As is usually the case, most reviews of Trust Pilot are overreactions. Do you think a 24-hour delay is worthy of only one star? We don’t either! Thus, we always take what we read with a grain of salt. However, we didn’t see any issues with the vouchers, which is the main point of this Neosurf review. Therefore, you shouldn’t expect any issues. If you’re using MyNeosurf for online shopping, be sure to verify your account in order to avoid annoying delays.
Extra Features
Other than vouchers, Neosurf offers two more payment methods:
- MyNeoSurf. This is the company’s eWallet. If you liked using the vouchers, you can instantly redeem both new and old ones, just by entering the 10-digit security code. We loved this particular feature, as it allows you to make good use of unspent money, as well as consolidate all your vouchers. Apparently, many online stores, such as Amazon, accept MyNeoSurf payments, so there’s a lot to do if you want to take a break from playing casino games.
- NeoCash MasterCard. Basically, this is NeoSurf’s own debit card. As the company is a principal member of MasterCard, you can rest assured that this card is legitimate and safe to use. It can be funded using either vouchers, bank transfers, or other cards.
Mobile Capability
The MyNeoSurf app exists for both Android and iOS devices, providing users with the ability to purchase vouchers online, as well as to conduct all their transfers on a smartphone. We tested the app too, and it was surprisingly simple and easy to use.
It seems like Neosurf really cares about making things accessible to everyone, which is not something we can say for just about any other payment method. Mobile casinos also accept NeoSurf deposits, which is a big plus.
Interesting Facts
Neosurf allows users to check the validity of their vouchers, as well as report any retailers that might be selling fake ones.
Over 20,000 websites accept Neosurf deposits.
If you’ve been interested in using ecoPayz, you’ll be delighted to find out that the two companies collaborate, allowing you to fund your ecoPayz account using Neosur.
Neosurf became the sponsor of a League of Legends European Championships (LEC) event, called The 2020 Neosurf Cup.
K1ck eSports Club, one of the best Portuguese and European teamshas been renamed K1ck Neosurf in January 2020, as a result of another Netsurf eSports sponsorship deal.
Neosurf Casinos FAQ
How do I know if Neosurf is available in my country?
To find this out, go to their website, click ‘Buy Vouchers’ and you’ll be able to see a full list of available countries. If your place of residence is not on the list, you can still purchase a voucher online.
Can I withdraw from Neosurf?
No. A voucher isn’t able to receive money. Instead, it works as a one-time vessel for a selected amount, becoming obsolete when all of the funds are spent. In order to withdraw money from online casinos, you can use a bank transfer.
Is Neosurf legal?
Yes, Neosurf is licensed to operate in every jurisdiction it’s currently available. Thus, you won’t be breaking any laws by using vouchers.
Is it easy to deposit with Neosurf?
Absolutely. You just need to input the 10-digit code of your particular voucher, and your deposit at the online casinos should immediately go through.
Can you report scams to Neosurf?
Yes. The company takes active measures in preventing fraudulent activities. You can contact them via e-mail or contact form.
Is Neosurf safe?
Yes, Neosurf uses several levels of security measures to protect all data in their possession, with a special emphasis on firewalls and encryption.
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Relja Bojovic 
Senior Content Writer
Relja started off as a content writer in 2016, working his way through various niches and assignments to where he is today. Along the way, he realized that he has a particular affinity towards iGaming and fintech. An avid crypto and slots enthusiast, most of his duties involve analyzing the latest and most intriguing payment methods. LiveCasinos.com, Bettingmetrics.com and Betting.com are just some of the sites with his prints all over them.
Fact-checked by Bart Crebolder 
July 2025Lead Content Manager
Lead Content Manager
Having dedicated nearly a decade of his career to the iGaming industry, Bart Crebolder stands as a valuable member of the CasinoBankingMethods.com team. His journey in the industry has been marked by his pursuit of the latest trends, making him a relevant source for information about online casinos and payment methods. He is an invaluable asset to the team because of his passion for the iGaming world, contributing with his standing as a trusted authority in the online casino industry. Bart's content consists of comprehensive analyses, reflecting his deep understanding of the casino industry and he is setting standards for informed, reliable, and engaging content in online gaming.