Last updated: 20 June 2023
Paysafecard is one of the leading payment service providers that enables safe & easy online shopping with cash. This is a prepaid physical voucher you can buy in a local store and spend online without using a credit/debit card or bank account. Yes, you can use it for online gambling too! Paysafecard claims to be Europe’s most popular prepaid solution. But is it?
Whenever we detect some interesting “hustle and bustle,” our expert team investigates thoroughly and gives an unbiased opinion. This review reveals the most important things you need to know before depositing funds into your gambling account with Paysafecard. The fees, limits, deposit & withdrawal timeframes, best online casinos with Paysafecard deposits, how to pay, is it safe, and many more. If you’re on the lookout for some exciting online casino bonuses, we bring you a selection of the best ones. Do you have any questions? Well, we have the answers! Keep reading.
Paysafecard was launched in 2000 in Austria. The main idea of the founders was to create a “cash for the Internet.” This was a simple product: a physical card that can be bought in shops and used to pay online by entering a 16-digit PIN code. A year later, in 2001, Paysafecard was introduced in Germany. In 2002, Paysafecard was not only a physical card but also a printable e-voucher. From 2004, this payment option has been available online.
From 2006, the company zeroed in on its European and global expansion, with more and more countries launching the service. In 2007 Paysafecard processed over 10 million transactions! To further grow the footprint, the company obtained a license to issue e-money from the UK FCA (Financial Conduct Authority) in 2008. As the company pursued international growth, in 2009, Argentina was the first country outside Europe to accept this payment provider. The same year, the company was licensed by Mastercard to issue its cards. In 2013, Skrill acquired Paysafecard, and in 2015 both became part of a global payment processor, the UK-based Paysafe Group.
- November 2022: Paysafe and Microsoft Partner to Provide More Payment Options for Online Merchants.
- August 2022: The company expands its reach into Argentina with its leading payment solution Paysafecard.
- June 2022: Paysafe integrates Mastercard Send into its payment platform to enable near-instant online transactions.
- May 2022: Paysafe continues its partnership with Visa by integrating the real-time push payment service Visa Direct. The new solution is ideal for industries requiring instant customer payouts. One of such industries is iGaming. Paysafe will offer this service to operators in the UK and Europe.
- October 2021: Paysafecard wins Hermes Business Award 2021.
- October 2021: Paysafe iGaming Team wins ‘Payment Solution & Innovation of the Year’ Award at the 2021 SBC Awards Latinoamérica.
- September 2021: Paysafe completes acquisition of PagoEfectivo.
- August 2021: Paysafecard launches new website at paysafecard.com.
- August 2021: Paysafe aquires SafetyPay.
- April 2021: Paysafecard announces new mascot, Paysafecard-chan, an anime-inspired female character.
- May 2021: Paysafe wins ‘Payments Provider’ award at 2021 EGR North America Awards.
Paysafecard is an international prepaid payment provider. It offers its products and services in 47 countries globally, including the UK, USA, Canada, Australia, New Zealand, and Spain, among others. The regions where Paysafecard can be used for online transactions are Europe, North & South America, Middle East, and Oceania.
In Europe, Paysafecard is issued in 33 countries, including Germany, Ireland, Greece, Portugal, France, Austria, and Hungary. With so many European countries accepting this payment method, it is clear that Europe is the primary target market. In South America, Paysafecard can be used in Mexico, Argentina, Peru, Uruguay, Brasil, and Paraguay. The card is available in the Middle East region in Kuwait, the United Arab Emirates, and Saudi Arabia.
Initiate the registration process
To register a new myPaysafe account, visit the official website and click Sign Up at the top right corner. Or, tap on the blue “Register now” tab right in front of you. A new window will open where you need to find your country in the drop-down list. This is also the first step in creating your free myPaysafe account. It’s worth noting that this option is not available in all countries. When you pick your country, click “Continue.”
Start creating your login details
Confirm your email
When you click “Continue,” Paysafecard will send you an email to the address you provided in the previous step. Open your inbox and find the message. It will contain a confirmation link you must click to verify the registration. Click the blue “Confirm e-mail” button in the message you received from the company. If everything is fine, you will see a message “Email address successfully verified.” You will return to your Paysafecard registration form. Again, click “Continue” to proceed to the next step.
Finish by filling out the form
Now, enter your first and last name and date of birth. Tap “Continue” to open the next page. Then add your address, house number, postcode, and city. Finally, the third page requires you to provide your active mobile phone number. And that’s it. If all details are correct, you can start adding prepaid voucher codes to top up your online Paysafe account.
Before you decide to add funds to your online casino account, first make sure you already have a Paysafecard voucher with you. You can buy it in the nearest store or online. The card values are different, from €5 to €100.
The card has a 16-digit PIN necessary to make the payment. Visit the cashier page and select Paysafecard. Pick an amount, enter a valid code from the card, and click Pay. If you wish to pay from your My Paysafecard wallet, just top up the account with your 16-digit card and pay using your username and password.
However, as this is a prepaid cash voucher, if you’ve used the physical card to make a casino deposit Paysafecard, you won’t be able to withdraw the funds the same way. But, if you have My Paysafecard account, you can use it to transfer the funds. To withdraw the winnings, go to the cashier, and select Paysafecard. Choose the amount, enter your email, and request cashout.
Using Paysafecard is free in most cases. But, Paysafecard deducts a monthly maintenance fee of €3 after 7 months of usage and has a redemption fee of €7.50 for refunds. The exchange rate ranges from 3% for conversions from EUR to up to 6.09%, depending on the currency. Use the online Currency Converter to see the exact amount. my Paysafecard eWallet monthly service fee is €2 – €5 if you haven’t had any transactions during the last 12 months.
Online casinos accepting Paysafecard deposits won’t charge transaction fees in most cases. You can enjoy free deposits at Playamo, King Billy, 7BitCasino, and Royal Panda. However, you will pay a 2.5% fee on your deposit at BitStarz. Mr Green will charge differently, depending on the sum, from €1.17 to €11.70.
Speaking of withdrawals, the vast majority of Paysafecard online casinos that allow cashing out with your my Paysafecard account have no processing fees. However, at Mr Green, you will pay withdrawal fees that range from €1 to €4.5, again depending on the withdrawal sum.
One of the Paysafecard main benefits for online gamblers is that deposits are processed in a jiffy. You’ll be able to start spinning, rolling, and dealing in minutes. As for withdrawals, we have to emphasize the casino’s processing time that, in most cases, lasts between a few hours and a few days.
Interestingly, casinos that allow cashing out with Paysafecard state that withdrawals are instant. This is the case with BitStarz, Playamo, and King Billy. However, we would advise you not to be too optimistic. In most cases, even at the best Paysafecard casinos, it takes up to 24 hours for the money to be released from your gambling account and reach your “my Paysafecard” account.
The minimum amount of money you can deposit at casinos that accept Paysafecard ranges from €10 to €30. The maximum can be anywhere from €300 (Mr Green) to €1,000 (Playamo, BitStarz) to €4,000 (King Billy), to Royal Panda’s impressive €15,000.
When it comes to withdrawals, the minimum withdrawal sum at Paysafecard online casinos varies between €10 and €50. The maximum amount you’ll be allowed to withdraw is between €250 and €450. King Billy, Playamo, and BitStarz let you cash out the maximum of €250 per transaction, while Mr Green, as a true gentleman, allows withdrawals of €450.
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As one of the leading prepaid solutions for paying online, security is of paramount importance for Paysafecard. This cash voucher enables safe and easy online shopping without revealing any financial or personal information. Paysafecard’s unique PINs ensure that this payment solution is hack-proof due to many technical security mechanisms.
To make sure you have the original card, purchase them at the authorized outlets. You can find the nearest retailer using an online “Find sales outlets” tool, available from the mobile app as well. Also, buy the card online from WKV prepaid GmbH, the official Paysafecard distributor. In case of some suspicious activity in your account, you can ask the service team to lock your My Paysafecard account. You can also lock the PIN if you suspect it’s been compromised and protect the existing balance.
You can send a message through a Contact Us page. Just select the product from a list (my Paysafecard, Paysafecard, Paysafecard Mastercard), write down your question in a message box, enter email, click CAPTCHA, and send. Or you can email them or call a service hotline, which is available Monday through Sunday, from 9:00 am to 9:00 pm.
There is also a 24/7 chat feature, “Ask away!” To start chatting with Lara, the Paysafecard virtual assistant, you have to write your name and email, and Lara will be with you right away! However, Lara is there to assist only in English speaking countries. For lost or stolen Paysafecard Mastercard, in the UK, call free national hotline 00800 9862 9862, or international hotline 0044 20 3026 0210.
Our experience with Paysafecard support
To communicate with Paysafecard, you can try the Live Chat. However, Lara, the virtual assistant, can only answer non-account specific questions. If the FAQ section doesn’t help, you can email them or submit an inquiry through an online form. We decided to send a message both ways, and we received a response within a few hours. The email seemed generic, not answering our question specifically but providing just general information on the subject. Paysafecard, we’re sure you can do it way better.
Paysafecard users are mostly satisfied with how convenient and quick it is to use this payment option. Some even claim this is the perfect way to pay online because it is much safer than other solutions. They are also quite happy with the support, saying they are helpful.
Gamers are glad that they can buy online games without using credit or debit cards. The same applies to online gamblers who commend the anonymity and that Paysafecard allows users without credit and debit cards to access different online casinos worldwide.
In October 2020, Paysafecard had an average score of 4.6 on Trustpilot, with 69% of reviewers assessing this payment method as excellent.
However, there are complaints about the fees, especially the €3 monthly maintenance fee charged from the 7th month of using the service. They say that Paysafecard deducts this amount every month, and are not happy about it.
Some don’t like the fact they can pay with a very limited amount. For larger transactions, they need to buy several cards and load them into my Paysafecard eWallet. Also, people complain about the PINs being locked for no reason, and that customer service is not responsive.
Paysafecard has different promotions for users. The best way to keep up with these offers and join in is to sign up for the newsletter or regularly check the app. To find a newsletter, visit the News tab in the main menu, and select Promotions.
Paysafecard also offers a Mastercard in several European countries, such as the UK, Netherlands, Italy, Spain, Finland, Austria, etc.
This is a rechargeable prepaid card you can use to pay offline and online, wherever Mastercard is accepted. You can top-up the balance via My Paysafecard account. The card also has a contactless payment feature for the most convenient payment experience.
You can order the card online, directly through your my Paysafecard or from a mobile app. The first annual maintenance fee is €9.90. Also, you will pay a 4% top-up fee and 3% for ATM cash withdrawals.
Paysafecard has an app for Android and iOS phones. The app allows you to check the Paysafecard PIN value, find the nearest retailer, or use My Paysafecard wallet for online transactions. Also, users receive updates about current promotions and competitions.
You can activate your Paysafecard Mastercard to make secure online payments using the Mastercard ID Check. You will receive a push notification to confirm the payment. The app features a currency converter and offers a full overview of how you can use the Paysafecard. Android users have rated the app a high 4.5, saying the app is easy to use and a great choice if you don’t have bank cards. However, some users say they are having trouble logging in.
Paysafecard is based in Vienna, but has subsidiaries in London, Lucerne, Düsseldorf, New York, Buenos Aires, and Mexico City, among other places.
You can use Paysafecard to fund eWallets (Neteller and Skrill), top-up Amazon Gift Card, or buy your gift card online, pay to play online games, for online sports betting and online gambling.
The EU has recognized the advantages of this groundbreaking payment service. As a result, in 2005, the company received funds from the EU (eTEN) to support and promote online payments without credit and debit cards.
In 2018, Paysafecard became an official sponsor of the ESL Pro Ligue and its flagship event: CS:GO tournament. Paysafecard supported several ESL championships and eSports communities, providing some special offers for the fans.
The same year, the company partnered with Google Play to allow users to play games or purchase favorite apps. To get access, connect your Paysafecard account with Google Play Store, add Paysafecard as a payment method on Google Play, and enjoy!
Paysafecard is popular with many prominent gaming publishers, entertainment & music providers, and instant messaging apps: PlayStation Store, Spotify, EA Games, Skype, Bigpoint, NC Soft, etc.
The official Paysafecard distributor is WKV prepaid GmbH, from Austria.
Yes, but before you deposit the money, first check if you can withdraw the winnings using Paysafecard. If you wish to use a physical voucher, you will not be able to cash out the same way. So, if you don’t have my Paysafecard eWallet, check the alternatives.
Online casinos don’t charge anything for depositing and withdrawing funds with Paysafecard. But, there are exceptions, so always read T&C before making a deposit. Also, Paysafecard has its own fees, including the currency conversion fee, so we advise you to visit the official website in your country to find out the exact amounts.
You can purchase cash vouchers in many authorized outlets. To find the closest retailer, visit the official website in your country and use the online store locator, or check through the app. Also, you can buy the card online from WKV prepaid GmbH, the official Paysafecard distributor.
Yes, it is. Paysafecard cash cards have one-time PIN codes printed on them. Make sure not to share the code with anyone and buy the voucher from official distribution partners and online shops. Also, the cards have security tips printed in the language of the country.
Paysafecard is available in almost 50 countries globally, but most countries are from Europe. The best way to find out if you can buy this voucher in your country is to visit the official website and browse through a list of countries.
Paysafecard has one major advantage: it allows gamers without bank cards and bank accounts to fund the gambling balance with one-time cash vouchers. Even if you have bank cards, if you care about anonymity and data security, this might be a perfect banking method for you.
The withdrawal to your my Paysafecard eWallet should be instant. However, bear in mind that online casinos have different timeframes for processing withdrawal requests, from several hours to a few days.
Paysafecard charges a 3% conversion fee for transactions that involve conversion from EUR into foreign currency. Pay attention that the exchange fee could go up to 6.09% for other currency conversions. You can check the exact amount using the online currency calculator.
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Biljana is an experienced content writer who started building her career in 2004. In 2013, she began to work for a Swiss telco company, where she wrote texts for websites and created various marketing collateral. She started her iGaming “adventure” in 2020 during the pandemic and never regrated the decision she made. Biljana is a Content Manager in charge of preparing content plans for websites such as CasinoBloke.com, LiveCasino24.com and OnlineGambling24.com. One of the latest projects she’s particularly keen on is CasinoBankingMethods.com.