Last updated: 24 November 2021
Skrill is one of the most sought-after online payment solutions, which is why it fully deserves our attention. Here, you will be able to follow the CBM team on the journey of getting to know Skrill from head to toe. How the method works, which are the best Skrill casinos, which markets are free to make use of Skrill, as well as a number of detailed feature information covering Skrill fees and timeframes, transaction limits and other important aspects of utilising this method at trusted casinos online.
Being in operation for nearly two decades, Skrill has gained a reputation of a trusted electronic wallet solution. It has become a top choice of many bettors who value security and privacy, all the while providing an easy way of making fast deposits and receiving fast withdrawals. Let’s review all things Skrill right now.
Skrill is a third party payment processor, a digital wallet service which was started back in 2001. The firm was founded by Daniel Klein and Benjamin Kullmann and it was geared from the get-to towards becoming one of the leading internet-focused payment services.
The company has been registered with the UK’s Financial Conduct Authority right away and their stock is traded on the FTSE 250. As a legitimate business, they have a European e-Money license. Aside from PayPal, Skrill is one of the first online e-wallets to facilitate internet payments. There were close to 2 million users registered with the site within the first 1.5 years of inception.
The company is based in London and holds a branch office in the USA. It was initially known as Moneybookers. It was in 2011 that Moneybookers rebranded to Skrill and several years later it was purchased by Paysafe Group for €1.2 billion, another successful UK-based enterprise that also acquired Neteller. In 2017, Blackstone Group LP and CVC Capital Partners struck a deal to acquire online-payments processor Paysafe Group PLC for £2.96 billion. In 2021, Skrill further improved their crypto service, allowing users to send Ethereum with Skrill, withdraw fiat balance to a crypto address and buy or sell 37 cryptocurrencies on Skrill.
Skrill Limited is registered as a Money Service Business with Her Majesty’s Revenue and Customs. Its international subsidiaries are regulated by the relevant authorities in the jurisdiction of their operations, such as FinCEN in the United States.
- November 2021: Skrill expands the list of available cryptocurrencies with four new digital currencies, IOTX, AVAX, ICP, and AXS. Skrill has more than 40 cryptocurrencies on offer.
- October 2021: Paysafe announces iGaming upgrades for Skrill US, making it easier fo players to wager with licensed online gambling operators.
- August 2021: Paysafe Group appoints Chirag Patel, the former payments officer for Amazon and Santander Bank, as Chief Executive of its Digital Wallets unit.
- July 2021: Skrill adds 20 cryptocurrencies to its digital wallet, with the total number of cryptos now available being 35.
- May 2021: New York-headquartered Community Federal Savings Bank issues Skrill Virtual Visa prepaid card.
- April 2021: Argentinian international and Juventus icon, Paulo Dybala, becomes Skrill brand ambassador.
- March 2021: Skrill becomes Official Partner of the Premier League club Leeds United.
- March 2021: Skrill digital wallet expands its cryptocurrency offering in the US with Coinbase, accepting Georgia, Illinois, Michigan, Ohio, Tennessee, Texas, Virginia, Washington, D.C., Washington state, and Puerto Rico.
- February 2021: Skrill launches fiat-to-crypto withdrawal service.
- November 2020: Skrill offers free money transfers in Italy.
Skrill claims to have more than 40 million users worldwide. Recent statistics have shown at least 32 million active users. The platform supports over 200 countries and over 40 currencies. So, if you want to ask the question which countries are supported by Skrill, the better formulation would be – which countries aren’t supported?
It is safe to say that Skrill is universally accepted, but we need to point out that some countries are excluded, mostly states that have been sanctioned by the World Bank or the UN. For instance, countries such as Afghanistan, Iran, Iraq, Libya, North Korea and Sudan are on the non-serviced countries list, as well as various others mainly African countries.
The rest of the world is free to set up a Skrill account and proceed to use it for online gambling or online shopping and safe transactions. In other words, if you reside in the UK, Netherlands, Germany, Sweden, Finland, Brazil, South Africa, New Zealand, Italy or Spain, for example, you can look for Skrill in your favourite casino’s cashier section. Meanwhile, as of December 2020, residents of Norway can no longer use Skrill for gambling purposes.
Skrill is describing itself as the “online wallet for money movers and makers”. The main categories Skrill services are Gambling, Game & Fantasy, Forex, Cryptocurrency and Shopping. As the method stands now, it allows users to pay seamlessly on 15,000 sites on the World Wide Web.
Fill in the registration form
Add more info
To actively start using your Skrill account, you will need to complete your registration. When asked, enter your address, city, postal code, date of birth and mobile phone number. Click Next. This will round-up your account info for the moment, what’s left is to verify your new account.
Verify your newly created account
Skrill will send you via phone or email a 6-digit verification code, that you will need to confirm if you wish to start using your Skrill account. You can use your Skrill account without verifying your details to send and receive funds up to a limited amount. However, when you reach this limit, you will be temporarily unable to make transactions to or from your Skrill wallet. If you wish to continue to use your account, you will need to verify your identity.
The verification process may vary slightly depending on where you’re located, but generally you might need to provide: a color copy of your ID such as identity card, driver’s license or passport (1), a picture of you holding your identity document next to your face (2), and a proof of address like a utility bill or bank statement issued within the last three months (3). By providing additional account verifications, you will unlock increased account limits.
Fund your Skrill account
Adding funds to your newly formed Skrill account is part of the verification process. You are given the possibility to top up your Skrill balance by using any of the upload options available in the Deposit section of your account. You can choose to verify your account via your Facebook profile or to follow the standard verification flow.
Once you start the Verify ID process, you will be presented with 2 options allowing you to complete the ID verification – download the app or take and upload webcam photos. In other words, you are required to upload copies of your documents or use your webcam to capture new images of your document, and then take a picture of your face (selfie). After successfully uploading the pics, you will receive a success message after the Skrill team has reviewed the files. Last, but not least, you will need to verify your location. After all these steps are completed you will receive the final email confirmation.
Choose an upload method
The choice of upload methods available to you will directly depend on your location. Skrill will likely allow you to top up your Skrill balance using some of the following:
• Bank transfer
• Debit/credit card (JCB, Visa, MasterCard, American Express)
• Bitcoin and Bitcoin Cash
• ACH transfer
Some of the local methods, local bank transfer providers and the like, supported by the Skrill system include UPI, Netbanking, Caixa, WebPay, Boleto, Davivienda, Pago Facil, ServiPag, Banorte, Pago Efectivo and more.
Making deposits at casinos online with Skrill is a fairly simple process. Once you are logged in at your chosen casino website, pay a visit to the cashier and review the available options. Choose Skrill as your preferred method of payment. Enter the e-mail address associated with your Skrill account and how much you want to deposit.
A popup window will appear as you will be automatically redirected to the Skrill account to enter and confirm the transaction. It is simply a matter of following instructions. Type in your unique password, and for security reasons, you will likely need to type in a 6-digit code to finalise the transfer. Approve the deposit and the funds should be in your gambling balance within moments.
The withdrawal process is nearly identical, but instead of making a deposit, you will submit a withdrawal request at the cashier. Input the amount you wish to withdraw and follow the indicated steps to complete the payout. Online casinos will allow you to make direct withdrawals of your winnings to your Skrill account, only this may take a while longer than a deposit. Below is an overview of the top 5 casinos online accepting Skrill deposit and withdrawals.
Your Skrill account is free for personal use as long as you log in or make a transaction once a year (once every 12 months). Otherwise, a service fee of €5 (or equivalent) will be deducted monthly from your account. For transactions involving currency conversion, Skrill adds a fee of 3.99% to wholesale exchange rates. If your Skrill account is denominated in a currency other than EUR, your cryptocurrency transactions will be subject to currency conversions. In this case, a foreign exchange fee of 1.5% will be applied.
There may be commissions involved depending on the chosen method for transferring funds to a Skrill account. For instance, a Rapid Transfer and Trustly deposits carry a 1% fee. Withdrawal fees will also vary depending on the withdrawal option. This would be a general overview:
- Withdrawal to Bank account: flat fee of €5.50
- Withdrawal to Visa: 7.5%
- Withdrawal to mobile wallet: 1.45% (min. €0.50)
- ATM withdrawal with Skrill Prepaid MasterCard: 1.75%
- Skrill bank deposits: reduced from 1% to 0% in September 2021
- Skrill money transfers: 2.99% (regular account)/1.45% (True Skriller)/Free (Skrill VIP)
In September 2021, Skrill lowered a number of fees for their users, making sure they remain competitive in a highly developing market.
Skrill is known to be one of the most efficient and fastest methods out there when it comes to funding a gambling account or cashing out, for that matter. Deposits made via Skrill are instantly processed, so no more than a minute or two will pass before you see the funds credited to your gaming balance.
On the other hand, withdrawal timeframes depend on the online casino you play at, considering the fact that each casino imposes a unique withdrawal policy. Sometimes cashing out may take up to 48 hours with the pending period included, but in most cases, Skrill casino withdrawals are completed within 6 to 24 hours from the request submission.
As you become more experienced in making deposits with Skrill, you will quickly become aware that different online casinos may have different minimum and maximum limits for payments made by specific methods. This is very important to clarify, as you will suffer consequences if you do not the casino’s deposit and withdrawal limits.
As these limits vary from one operator to another, we will give a range that you can expect when you sign up for a Skrill casino online to play for real money. Normally, casinos will permit deposits as low as €10 – €20 per transaction. Although there are sites that don’t set the limit on how much customers can deposit, many do and usually, it goes somewhere around €10,000.
With withdrawals, most casinos are very cautious with setting their limits. The smallest amount you can cash out usually ranges from €10 – €30. The maximum limit can reach massive sums, but note that these are usually classified as withdrawal limits per week or month. For example, at specific casinos, you can make a withdrawal of €5,000 per week.VIP players tend to have higher withdrawal limits, so that is another thing that depends solely on the casino operator.
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The funds of Skrill customers are held in segregated accounts and are kept apart from the company’s own operating accounts. This is great to know because if there ever was a case of Skrill encountering financial difficulty, the funds of customers would be perfectly safe and secure.
The Skrill website is protected with encryption, which prevents sensitive data from being intercepted and abused. Your account login specifications, personal details and all money transactions are secured using Secure Socket Layer (SSL) technology with high-security 128-bit encryption, certified by VeriSign.
Skrill also supports two-factor authentication or 2FA, which is an extra security measure that requires an item that only the user has on them — it could be a mobile device or a token. Using a password and e-mail together with a 2FA will significantly reduce the risk of unwanted parties gaining access and stealing your data or identity.
To enable two-factor authentication of Skrill you can log into your Skrill account, click on Settings at the left side of your screen, and then click on Security. Scroll down to 2 Factor Authentication, click on it, and then click “Turn on Authentication”.
Skrill provides decent customer assistance, but considering the sheer number of users, it is sometimes understandable that a response may come later than one would like. If your issue is not that urgent, you can certainly use the possibility to email [email protected] You ought to receive an answer within 2-3 business days.
Skrill also offers support through their social media channels, Facebook and Twitter, but for urgent matters, they have put Sofia, a virtual 24/7 assistant, at your disposal. There is also a possibility of calling support at +44 (0) 203 608 1405 and use email [email protected] if you are a VIP customer and [email protected] if you would like to become one.
Our experience with Skrill support
Skrill has an impressive FAQ page, and it seems they rely entirely on it. If you can’t find the answer to your question, you can try Live Chat. But, Sofia, the virtual assistant, can only answer basic questions. If you want to speak to a real person, ask Sofia to give you the link to a Contact Us page.
You can then decide to send an inquiry through an online form or email. If you urgently need an answer, you can call an international number or check a local number list. We didn’t call but tried to reach out by email and social media. Unfortunately, you can’t message them on Twitter, but you can on FB. They replied quickly but, again, gave us a link to a Contact us page.
After a day, we got an email with a link to the FAQ page and predefined answers they thought may solve our problem. But, they didn’t provide a concrete answer to our specific question. So, all in all, the whole procedure is complicated, and it doesn’t guarantee you’ll get the answer in the end.
At the moment of writing, Skrill has received over 14,250 reviews on Trustpilot with an average rating of 4.4 out of 5 stars. This represents a positive experience in more than 80% of interactions with customers.
It has been given a 4.5 rating out of 5 on the Ecommerce-platforms.com portal and although we have seen some unsatisfactory feedback from a small percentage of customers, there haven’t been any outstanding class-action lawsuits or FTC complaints filed against Skrill.
On G2, Skrill holds a 4 out of 5 rating based on 40 reviews from validated reviewers and the Skrill App has 4 out of 5, based on more than 75,700 customer reviews on Google Play. Skrill’s reviews on Monito come down to an 8.3 rating out of 10, based on staff reviews.
With a simple e-wallet service alone, Skrill couldn’t have been as consequential in the previous decade as its results show. Over the years, the system expanded to an array of additional services, such as Skrill 1-Tap and Skrill Prepaid MasterCard that can be used to cash out at ATMs where MasterCard is supported. Skrill also allows you to add secondary account balances in different currencies to your primary account currency. This provides even greater user flexibility and allows you to avoid conversion fees.
If you are hoping to conduct speedy transactions, Skrill 1-Tap can match your needs. It works as an extension of Skrill, having all the same features but also additional perks such as speedier transfers. With Skrill 1-Tap, instead of inputting your account details every time, you just have to select the 1-Tap symbol and the money will be deposited immediately. Skrill1-Tap does come with a pretty steep 4.9% fee on every deposit, so be mindful of the dynamics of your spending.
Skrill loyalty program Knect is also a nice thing to take advantage of since nearly every transaction will earn you points. If you transact an amount of EUR 1.1-1.9 you will receive 1 loyalty point. You may redeem points at your Skrill account’s ‘Rewards’ section for electronic money that will be uploaded to your Skrill Account, specific promotions, interests in one or more Supported cryptocurrencies and various products and merchant vouchers (upon availability), contained within the Rewards catalogue.
Skrill VIP program is a great way for users to get their hands on a wide range of exciting benefits when using Skrill including lower fees, 24/7 VIP support, exclusive offers and promotions, additional accounts in different currencies and 100% anti-fraud money-back guarantee. There are 4 tiers in the Skrill VIP program: Bronze, Silver, Gold and Diamond. To upgrade to a higher tier within the program, you will need to reach a minimum amount of transactions per quarterly calendar period. The more you use casinos that accept Skrill, the more chance you have of upgrading your VIP status.
A dedicated Skrill mobile app has been developed for Apple and Android devices. You can download it for free from the Skrill website or visit the App Store or Google Play. By using the Skrill mobile app you can access your account at any time and use its core features.
The mobile app connects directly to your Skrill account and has the same functionalities as the web client. It allows you to deposit funds, withdraw, send money, exchange different supported currencies buy and sell crypto, create virtual MasterCard cards for online purchases and review transaction history.
- Sofia is Skrill’s interactive virtual assistant and is there to chat with customers 24/7 on the Skrill Help page. Sofia can understand short sentences in English and will share tips and guide you through certain operations such as the verification process.
- Skrill sponsored the Conference football league in England and the league was renamed as the Skrill Premier, Skrill North and Skrill South.
- Skrill has been named platinum winner of the Payment Innovation: Best Digital Wallet category at Juniper Research’s 2019 Future Digital Awards. Further awards include Payments Awards 2019, Austria’s Leading Companies Award (2019), Best Payment Provider at E-Commerce German Awards (2020).
- Football and fintech combined: Skrill is proud to sponsor football legends AC Milan.
- Skrill’s website is a direct source of ongoing discounts, special offers and promo deals, and well as casino bonuses.
- In 2010, Skrill blocked the account operated by WikiLeaks and used it as a donation collection account.
Yes, Skrill is an electronic wallet that can process both deposits and withdrawals at online casinos. It is highly unlikely to stumble upon a casino that will disable cashing out through Skrill if the option is already available for depositing.
Skrill will not charge you any fees for transferring money from your Skrill account to your online casino balance, but the casino can add fees. This is entirely up to the casino operator, and it is not common practice.
Skrill is a legitimate business. It is not a bank entity, rather an online payment processor in the form of a digital wallet. It is fully regulated by the Financial Conduct Authority FCA within the UK.
Skrill allows customers to open an electronic wallet nearly anywhere in the world. It is preferable that you don’t live in an OFAC Sanctioned country, set out by the UN and World Bank. This is the current list of non-serviced countries.
Withdrawals can be instant or take a few hours, but if the casino you are playing at has a pending period, then your waiting time will be longer, sometimes between 24 and 48 hours.
Skrill is registered with the UK’s Financial Conduct Authority. Additionally, they have a European e-money license that allows them to operate anywhere in the world outside the US. For the US, they are licensed in all 50 states as well.
There are several options to withdraw money from your Skrill account: bank transfer withdrawal, Visa withdrawal, MasterCard withdrawal and mobile wallet withdrawal. Just go to the Skrill website, log in and go to account overview. Choose Withdraw, pick a withdrawal option, enter in the amount that you would like to withdraw and finalise the transfer.
For transactions involving currency conversion, Skrill adds a 3.99% foreign exchange fee on top of regular wholesale exchange rates.
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