Western Union Casino List – Online Casinos With Western Union

Last updated: 9 June 2023

There aren’t many parts of the world where people haven’t heard of Western Union. It is a company that has been around for a long time, helping people send money across their country’s borders safely and fairly conveniently.

Casino Banking Methods looks at Western Union as one of the popular online casino payment options, giving you a wholesome overview of its strengths and weaknesses.

Stick around to learn more about the best Western Union casinos where you can enjoy blackjack, poker, slots and sports betting, the method itself and where and how you could bag some attractive bonuses.

Top Casinos That Accept Western Union Payments

Western Union is a financial institution present in dozens of countries around the world. It is a reliable money transfer processor that also doubles as a trusted online casino banking method. CBM has done some research and found many online casinos accepting Western Union deposits. Here is our Western Union casino list with the very best of them, enjoy!

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Company Background

Book icon

As far as banking options go, Western Union is one of the oldest companies out there. It was founded more than a century and a half ago in the United States, aiming to create an efficient telegraph system.

The predecessors of today’s Western Union are the New York and Mississippi Valley Printing Telegraph Company and the New York & Western Union Telegraph Company. The two, originally fierce competitors, merged into the Western Union Telegraph Company and created Western Union, which quickly expanded all across the US.

Once its extensive telegraph network was built, Western Union introduced its money transfer service in the late 19th century. As the telephone started to dominate communication and the telegraph service became less and less a necessity, the company made money transfers its primary business direction.

In 2000, WU started providing online money transfer services and quickly introduced its mobile app and started piloting mobile payments. The company tried to keep up with modern technology and its customers’ needs.

Recently, there have been talks of experimenting with applying Blockchain Technology to the company’s existing services. No doubt about it, Western Union is a well trusted and established company with a wide range of services that millions of people benefit from worldwide.

Western Union Updates

  • April 2022: Western Union and UK Post Office Partner to Provide Retail Money Transfers.
  • January 2023: Western Union and Cuba Resume Service after US Sanctions Relax.

Target Markets

Target icon

Western Union has a presence in over 200 countries and territories around the globe. It has been operating in the UK for more than 30 years, and apart from operating in developed countries it also does business in various emerging nations such as Nigeria, India, France, Germany, Pakistan, Philippines, Poland and China.

The WU global transfer network is indeed the largest of its kind in the world, as it is brought to life by more than 550,000 agent locations in 200+ countries and territories, and more than 100,000 ATMs and kiosks.

The online money transfer platform is available in 45 countries and territories, ready to move money around the world. Some of the more notable markets in which WU operates include Argentina, Australia, Austria, Brazil, Canada, Columbia, Czech Republic, Denmark, Egypt, Finland, Greece, Italy, Japan, Mexico, the Netherlands, Norway, Romania, Russia, the United States, Turkey and Spain, among others.

How to Set Up a Western Union Account: Step by Step Guide

Western Union is a wire transfer service that doesn’t necessarily require you to have a registered account. You can use it to send money online, by app or in person.

  1. Sending money via WU in person

    To send money in person, you need to visit one of the agent locations available in your area. Once there, you will provide the agent with your transfer details and show a valid ID. Accepted IDs include current signed passports, driving licenses, emergency passports or travel documents, or ships passports. One of the important things is to know the receiver’s full name as it appears on their ID.

    You can pay the transfer sum + fees in cash or with your debit card. Your transaction will be marked with a Money Transfer Control Number (MTCN) that can be used to easily track the status of the transfer.

    If you are transferring from one bank account to another, you will need the recipient’s bank name, BIC (Bank Identifier Code) and IBAN (International Bank Account Number) numbers, as well as the account numbers.

    Western Union Money Transfer in Person
  2. Sending money with Western Union online

    To be able to send funds online, you do need to register a Western Union account on their website. It is a free and quick process. Tick the “I am a new customer” box, enter the captcha code and continue with Get Started. You will provide your email address, first name, surname, password, address info and phone number, a security question and date of birth. Finally, you need to agree to the Western Union terms of service and online privacy statement to create an account.

    Western Union Online Money Transfer
  3. Online customer identification

    If you plan to send money regularly using the WU web platform, you will need to verify your identity. Choose “I want to send money regularly” on the review page of your money transfer. You will receive a letter to fill out the confirmation form. Copy or scan both sides of your photo ID. Make sure your picture, signature, birthdate and expiry date are visible. Sign and date the confirmation form. Your signature must match the one on your photo ID. Save your scans as PDFs or JPGs and send an email with the attachments to id@westernunion.com. Log in to your profile to check your identification status. Verification may take several days and, when complete, you will usually receive a notification email.

    Western Union Identification Process
  4. Making payments online

    Log in to your profile and choose country, amount and delivery method (cash pick-up at a Western Union branch or a deposit into a bank account). Enter your receiver’s name and pay with your credit or debit card (Visa, Maestro, MasterCard). You’ll get a confirmation by email containing the tracking number (MTCN).

    Western Union Online Payments

Available Currencies

Australian Dollar icon


Brazilian Real icon


Canadian dollar icon


Swiss franc icon


Chilean peso icon


Czech koruna icon


Danish krone icon


Euro icon


British pound icon


Indian rupee icon


Japanese yen icon


Mexican peso icon


Malaysian ringgit icon


Nigerian Naira icon


Norwegian krone icon


New Zealand dollar icon


Polish złoty icon


Russian ruble icon


Swedish krona icon


US Dollar icon


South African rand icon


Casino Deposits and Withdrawals

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Depositing at online casinos with Western Union requires a few steps, but it is nothing to be wary of.

  1. Go to the cashier of your selected Western Union casino and pick out WU from the list of offered payment methods.
  2. To be able to conclude the transfer, you will need to contact the casino’s support team in order to receive instructions with the casino’s information needed to send the deposit.
  3. The usual way to go is Money Order, in which case you will pay using the Western Union website or mobile app.
  4. If you decide to go for the P2P cash transfer, you will go to your nearest WU location and pay in cash. Keep the 10-digit MTCN (Money Transfer Control Number) safe, because the casino may request it in order to prepare to receive your casino deposit Western Union.

Western Union as a withdrawal option is not supported by many casinos. Those that do offer it as a method to cash out will carry out the same procedure as you did when you deposited. The cashier team will take care of sending the winnings and the customer support agent will provide you with the generated MTCN code. You will go to a WU affiliated point, give the code, show your ID and pick up your money. If you want to receive the winnings to your bank account, you will need to provide the casino support manager with your IBAN, BIC, and account number.

Detailed Overview of Transaction Fees

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Unfortunately, there are fees for the Western Union money transfer services. Nobody is thrilled with having to pay extra charges, but as long as the fees are transparently presented and within reasonable limits, it shouldn’t be a big problem to most online casino players.

WU fees depend on various factors – the method of ordering, the locations of the sender and recipient, and the specific service that was chosen. It is the cheapest to send and receive money using the Western Union website or their app.

The commission margin goes from 0% to 6%. You can use the Price Estimator available on the WU website to approximately calculate the rates added to your transaction. As for the casinos, they are at liberty to charge you their own fees for using the WU service.

Certain casinos charge fees ranging from 15% to 18%. However, it is fortunate that many casinos that accept Western Union deposits will waive fees if they have a deal with the company.

Timeframes for WU Payments at Online Casinos

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The depositing process could take 20-40 minutes, but it could also take up to 4-6 hours. WU is rather fast at processing deposits, which can be finalised very swiftly paired with the casino’s readiness to receive funds and credit them onto the player’s account.

On the other hand, withdrawals are not as quick, due to a number of factors. The chosen method of payment (online or in-person) can affect the timeframe and the cash-out may be possible after several days. It takes from 2 to 5 days on average to get your winnings at most Western Union online casinos.

Deposit and Withdrawal Limits

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Western Union’s transfer limits are variable – they are affected by the user’s transfer history, location, receiver’s location, the chosen service, payment method, agent location limits and country’s receive limits.

The thresholds are governed by different monetary acts in different countries. In addition, each casino will impose its own financial policies which dictate the minimum and maximum deposit and withdrawal limits.

Commonly, you will be able to deposit €10 as a minimum, while being able to cash out from €20 to €5,500 in a single withdrawal. Of course, these numbers are not applicable to every Western Union casino out there, so make sure to do the check before you go further with a payment, and also take the applicable fees into consideration.

Best Western Union Casino Bonus

Western Union online casino bonuses are not unheard of. On the contrary! There are plenty of offers to go around, with CBM on top of things, keeping track of current bonuses and looking to recommend you the best bonus deals of the day.

Various casinos that accept Western Union have open bonuses which can be claimed by making a deposit through this method. Whether it is some kind of an attractive matching bonus or a bonus that awards you with free spins on popular slots, there are benefits to look forward to.

Take a peek at some of the most interesting and rewarding bonuses available on the best Western Union casino sites right here.



20x (D+B)





Masked Singer


Free Spins

Not needed

60x (Free Spins winnings)






Welcome Package

Not needed






Lucky Heroes

Welcome Package

35x (B + D), 40x (Free Spins Wins)




Zebra Wins

Free Spins

Not needed




No maximum




Not needed




No maximum



No Wagering

Not needed




No maximum



Banking security icon

Western Union is an independent public company, which has been listed on the NYSE (New York stock exchange). The well-established brand uses SSL encryption (Comodo Secure website) and only selected individuals are allowed to handle the delicate data, without permission to share them with unauthorised parties.

The honesty and integrity of the service have not been compromised during all these years, however, the company itself urges customers to be cautious with sending their funds and never to send money to people they have never actually met.

In the United Kingdom and EEA area, Western Union is regulated by the Financial Conduct Authority (FCA). In the United States, the company is regulated both at the state level by the various licensing /banking regulations and at the federal level by the Financial Crimes Enforcement Network (FinCEN).

Customer Support

Working Hours

Mon-Fri: 09:30-24:00 EDT

Weekend: 11:00-23:00 EDT



Users of Western Union services can get in touch with customer representatives in multiple ways. The company doesn’t shy away from complaints, questions and suggestions.

They do provide a help section/customer care on the website where the most common issues are addressed and discussed. Chat is available every day of the week, 9:30 AM – 12:00 AM EDT, Monday through Friday and 11:00 AM – 11:00 PM EDT on Saturdays and Sundays.

Alternatively, you may call 1-800-325-6000 to speak with a customer service representative in English or find an agent location. UK residents can call 0808 234 9168, a special line for UK WU customers.

The site also has a contact form to fill out right on the spot and customers can also send their questions and complaints to customerservice@westernunion.com.

Our experience with Western Union support

Western Union has an official Twitter page (@WesternUnion) that allows you to message them. So, we did.

You’ll need to select from a few predefined categories to find the one that best fits the questions you have. Once you do, the customer care representative will message you within a few hours, providing a thorough answer.

Furthermore, Western Union has a Live Chat on the website but pay attention to the working hours. Swati, the support agent, replied immediately, and we quickly learned everything we needed.

Western Union deserves kudos for professional and skilled customer support.

Player Experiences

Monito recruited WU users via Userbrain’s remote-testing tool and analyzed their experience by recording them while trying to send money online with Western Union’s UK website for the very first time. Some of the feedback looked like this:

  • “It is pretty easy to register, pretty simple form, it looks good and easy to read”.
  • “I just went along very quickly, didn’t get into any trouble”
  • “It is actually cheaper to send money to a bank account, it shows zero transfer fees”
  • “The site is pretty easy, so I would give it an 8/10 or a 9/10”

On Trustpilot, Western Union has received over 17,800 reviews thus far, and the profile was claimed in 2014. The average rating is 3.2 out of 5, which is a nice middle rating between positive and negative user feedback.

Out of all reviews, 63% have been positive with the rating “Excellent”. The ones that are not as flattering are mostly related to ID verification issues and payment delays.

Extra Features

Being operational for so many years, Western Union has expanded its services into many different directions. Sending and receiving funds is their basic service; users can also pay bills and obtain the Western Union Netspend Prepaid MasterCard.

The card comes with no credit check and no minimum balance required and it can be customised with your photo.

WU also has a membership program that is free to enter and comes with great perks. Customers can earn 1 My WU point for every $1 paid in transfer fees and you can then redeem your points for a discount on one of your following transfers.

Mobile Capability

android ios

Western Union’s digital business has seen notable growth in the past decade, and now 70% of its digital transactions originate on mobile devices.

If you want to manage your gambling funds on the go, you can use the official Western Union mobile app. It allows you to send money domestically, pay bills, check exchange rates, track a transfer and make an international money transfer, among other possibilities.

Download it on the Apple App Store or get it on Google Play, depending on your device’s operating system. The download is free and the app will take 95.1 MB of your space if you use an iPhone with iOS 9.0 or later.

If your mobile device of choice is an Android with the operative system version of 4.4 and up, you can grab the app in exchange for only 33MB of your space.

Interesting Facts

  • As of July 2020, the domain WesternUnion.com ranked globally as the 2,278th most visited website, according to Alexa Internet.

  • Thomas Edison was a worker at Western Union – he was a Morse operator, and he was also completing his early inventions under the auspices of Western Union.

  • Western Union was one of the prime contractors in the AUTODIN – the Automatic Digital Network, a communications application for the military and the predecessor of the internet as we know it today.

  • In the early 20th century, the Western Union Telegraph Company transmitted the hottest news of the day. There is a saved telegram announcing the Wright brother’s successful flight in 1903, kept in the Library of Congress.

  • Since its beginnings, Western Union held to its image. A correctly uniformed WU messenger had to have his high-top shoes polished, puttees shined, uniform pressed and spotless, coat buttoned top to bottom, sleeves the right lengths, hair trimmed and working kit in the pocket. The official demonstration poster reads “Take pride in your job and in your appearance”.

  • Western Union’s platform processed an average of 32 transactions every second and moved $300 billion across 130 currencies in 2017.

  • There are more Western Union agent locations than McDonald’s restaurants! To be precise, nearly 16 Western Union points for every McDonald’s restaurant in the world.

  • Early on, Western Union offered services such as Candygrams, Dollygrams, Flowers-by-Western Union, Melodygrams (singing telegrams) and Perfume-by-Wire.

  • The Western Union Foundation is a WU-run charity organisation that, to date, has improved the lives of more than 940,000 people in 137 countries, including educational initiatives, STEM scholarships, as well as disaster and humanitarian relief for communities in crisis.


It is possible to make deposits and request withdrawals at casinos online through Western Union. That said, we recommend that you still check if your chosen casino openly allows both possibilities.

Western Union charges variable transfer fees. You can find out the transfer fee upfront by using the price estimation tool on the WU website. Casinos can add their fees to this, up to 18% even, so make sure to find out if there are any casino charges involved.

Western Union protects your international money transfers using digital safeguards such as the industry-standard SSL technology protocols.

Money movement via Western Union is available in over 200 countries and territories around the globe. It is highly unlikely that WU is not present in your country and that there are no trusted online casinos accepting Western Union deposits.

Withdrawals take several days. A couple of days is the fastest you can expect for the process to be complete.

The Western Union Online Service is offered by Western Union International Bank GmbH in conjunction with Western Union International Limited. Western Union International Bank GmbH, trading as Western Union International Bank is licensed by the Financial Markets Authority (Österreichische Finanzmarktaufsicht) in Austria.

You can choose to have the money wired to your bank account or to pick it up at the nearest Western Union location in cash.

Western Union charges a margin above the midmarket rate for any given currency pair. Cash pick-ups are processed at lower interest rates compared to bank transfers. Charged rates depend on the type of transfer, the payment method, the amount transferred and the destination.

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Milica Kostic

Milica Kostic

Head of Content

Casino expert with 5+ years of experience. Excited about all things casino, from slots and roulette to promotions, innovations, and new gaming sites to explore. iGaming content marketing was a life-changing surprise for this bookworm philologist, a window into a dazzling world of chatty dealers and captivating entertainment. Therefore, she vowed to be the town crier of the best online casino sites on the web. Textbook Virgo. Celebrates successful articles with a chill wheat beer.