Our 2023 Bitstarz Casino Review
Bitstarz is arguably the most famous casino powered by the SoftSwiss platform and it is held in high regard by casino players everywhere.
With average cashout time usually under 10 minutes and no limit on withdrawals, this is a casino that never fails to impress.
Softwares & Games
100% up to 1 BTC
Security & Support
Introducing Bitstarz Casino
Last updated: 6 January 2023
Established in April 2014, Bitstarz Casino has come a long way since stepping onto the big scene. Owned by Dama N.V., the casino holds a Curacao licence and are without a doubt the most trustworthy gaming venue licenced in the island country.
Over the last few years, Bitstarz has become regarded as one of the leading online casinos and rightly so. Its main targets include Australia, Brazil, Canada, New Zealand, Japan and Europe, while players from the UK and USA are unfortunately not accepted.
The highly regarded casino has been accredited by the industry’s leading review websites and they were voted Best Casino of 2017 and Player’s Choice Casino of 2018 in the AskGamblers Awards.
Updates & Highlights
During 2021, Bitstarz welcomed 800,000 new players, awarded 100 million free spins, added 20 new game studios to the casino collection, improved the payout time by 40% compared to 2020 and awarded 2 Tesla cars in raffles.
Bitstarz has been shortlisted for the Online Casino of the Year category at the prestigious GGA 2022. The site also welcomed a new VIP program, the VIP Starz Club.
In April 2022, Bitstarz released the first batch of games developed in-house. The casino also updated the cashier, now accepting new crypto methods like Ripple (XRP), Tron (TRX), Binance Coin (BNB), and Cardano (ADA).
- Restricted Territories: Belgium, Curacao, Dutch West Indies, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Gibraltar, Greece, Israel, Jersey, Lithuania, Slovakia, Spain, Sweden, Switzerland, The Netherlands, United Kingdom, United States.
Bitstarz was one of the first online casinos to accept Bitcoin and they now support half a dozen cryptocurrencies. The casino also offers a good selection of world-famous payment methods but also local options such as Interac, Piastrix, Venus Point, STICPAY, PayOp and Zedpayments.
Since December 2021, players can deposit Ethereum using MetaMask at Bitstarz. The cashier supports crypto-to-fiat deposit and withdrawal options, with the most recent additions being Ripple (XRP), Tron (TRX), Binance Coin (BNB), and Cardano (ADA).
Lightning-fast payouts are one of their strongest points as the average withdrawal time is mere 6 minutes! Pending time for withdrawals is usually less than an hour, while high rollers will be glad to hear there are no maximum withdrawal limits.
Players using Visa to deposit will not be impressed by a 2.5% fee, but there are no charges for any of the other methods. All withdrawals are free of charge and really fast, which is something you will quickly learn to appreciate.
The account verification procedure is quite easy and straightforward, and you are required to provide a total of three documents. Bear in mind that additional screenshots are required if you use Skrill, Neteller, Credit Card or Bank Transfer.
Maximum cashout per transaction is €4,000 for most standard payment methods, while there is no maximum for crypto withdrawals.
- Deposit Methods: Alfa Click, AstroPay Card, AstroPay Direct, Bank Transfer, Boleto (Brazil), CashtoCode, Coinspaid (Binance Coin, Bitcoin, Bitcoin Cash, Cardano, Dogecoin, Ethereum, Litecoin, Ripple, Tether, Tron), ecoPayz, ecoVoucher, Flexepin, iDebit, Instadebit, Interac, Maestro, Mastercard, MiFinity, Mobile Commerce, Moonpay, MuchBetter, NeoSurf, Neteller, Pay4Fun (Brazil), PayOp/Kluwp (Australia only), PayRetailers (Brazil), Paysafecard, PayVision, Piastrix (Russia), QIWI, Rapid Transfer by Skrill, Skrill, Venus Point (Japan), Visa, Volt Bank Direct, WebMoney, Yandex Money, Zimpler;
- Withdrawal Methods: AstroPay Card, AstroPay Direct, Bank Transfer, Coinspaid (Binance Coin, Bitcoin, Bitcoin Cash, Cardano, Dogecoin, Ethereum, Litecoin, Ripple, Tether, Tron), ecoPayz, iDebit, Inpay, Instadebit, Interac, Mastercard, MiFinity, MuchBetter, NeoSurf, Neteller, Pay4Fun (Brazil), PayOp(Australia only), PayRetailers (Brazil), Paysafecard, PayVision, Piastrix (Russia), QIWI, Rapid Transfer by Skrill, Skrill, Venus Point (Japan), Visa, WebMoney, Yandex Money.
Software & Games
Eager to please customers from different parts of the world, Bitstarz Casino offers games from most leading software providers.
However, the casino also works with smaller studios that are developing pretty exciting games. Some of these include Belatra, Endorphina, Nolimit City, Platipus, Spinomenal and Kalamba.
Depending on your location, you may not be able to test each of the 4,350 games on display, but you will have access to over 3,000.
This is more than enough to keep you entertained for hours on end. There are over 4,000 slot games, 200+ jackpot titles and over 100 table and card games.
Besides the standard categories, you will be able to view BTC games and also select your favourite providers to narrow down the search results.
The Bitstarz team launched an Originals category in April 2022, containing much loved games like Plinko and Dice.
Live dealer tables are quite popular at Bitstarz, which is hardly surprising when you learn that they work with Evolution, Authentic Gaming and Lucky Streak. The three providers are in charge of over 170 tables between them.
Besides the standard Blackjack, Roulette and Baccarat titles, you will have a chance to test your skills playing Casino Hold’em, Lightning Dice, Dream Catcher and Monopoly Live.
The good news is there are quite a few native tables that include Suomalainen Ruletti, Norsk Roulette, Turkce Rulet, Japanese Roulette, and Svensk Roulette among others.
Meanwhile, Authentic Gaming streams some of their games from famous land-based casinos such as Casino Malta, Hippodrome Grand Casino, Casino International and Royal Casino Denmark.
When it comes to live dealer limits, bets usually start at €0.50 or €1, and go up to €10,000 and €20,000 per hand/round for VIP tables. But, with so many tables to choose from, you should have no problems finding suitable table limits.
Bonuses & Promotions
New players signing up for an account at Bitstarz Casino are entitled to a welcome package worth either €500 or 5 BTC. And while both seem enticing, it is important to note that 40x wagering requirements are attached to all bonuses at this casino.
Customers from certain countries can claim 20 No Deposit Free Spins, while all players eligible for bonuses can receive another 180 Free Spins. Both of these come with playthrough requirements, so make sure to carefully read bonus terms and conditions before you claim them.
And while welcome bonuses can be difficult to turn into real money, Bitstarz features some pretty impressive promotions every month.
These include Slot Wars, Table Wars and Last Man Standing. Every couple of months, the casino runs a new promotion that usually has a €50,000 prize pool, where awards are paid in real cash.
Loyal and dedicated members can become part of the VIP club. Bitstarz describes it as “the most exclusive VIP program ever”.
As a VIP at Bitstarz, you can benefit from reloads, weekly cashback with no restrictions on bet level or cashout, fast unrestricted withdrawals, customized offers and more.
VIPs have access to a dedicated account manager 24/7, custom bet limits and the privilege to try new games before regular members of the casino.
Security & Support
Bitstarz Casino uses 128-bit SSL technology and supports 2 Factor Authentication to guarantee the security of all financial transactions.
Their customer support team is available around the clock and can be reached via live chat and email. There is no phone option supported, but who needs that when you’ve got live chat at your disposal.
You can consult extensive FAQ section to find answers to most common questions or contact the casino via Telegram, Facebook, Twitter or Instagram. The casino is also active on Vimeo, regularly publishing helpful videos and big win clips.
Bitstarz boasts an impressive record in resolving player complaints, proving they are a highly reputable and fair online casino.
CBM Support Test: Live chat response was instant. The agents were pretty helpful, providing valid answers to two of our questions. However, they also provided generic responses to the other two questions, so we were not entirely satisfied with how they handled it.
The Good, the Bad, and the Honest Truth about Bitstarz Casino
Where Could Bitstarz Improve
Bitstarz may be one of the oldest crypto casinos still up and running, but that doesn’t mean there aren’t areas where they can improve.
For starters, their Curacao license isn’t strong enough to warrant a high rating in the security department. Sure, Curacao eGaming allows benefits such as crypto withdrawals and access to 150+ markets. However, Malta, Sweden and the UK are all much stronger security-wise.
We understand Bitstarz Casino intends to attract high-rollers, but the €50 minimum withdrawal is too high. It creates an unnecessary barrier for casual players and those wary of committing too much money in the beginning. If you prefer to play at VISA casinos, you might be disappointed by the fact that there’s a 2.5% deposit fee.
In addition, CBM doesn’t quite like that you have to provide additional KYC documents for withdrawals via bank transfer, credit card, Skrill or Neteller. We prefer equal treatment, regardless of what players use to fund their accounts.
Top Reasons to Play at Bistarz
Without a doubt, the biggest advantage of Bitstarz Casino are its fast withdrawals. If you ask to be paid in crypto or via eWallet, you’ll get the winnings in 10 minutes.
The localization is also at a high level, with dozens of region-specific banking methods. No matter where you are, you’ll be able to deposit using local options.
Fortunately, the well-developed banking section flows perfectly into the equally impressive lobby. Every region has access to at least 3,000 slots and table games, with an impressive 150+ live dealer tables. They also get bonus points for native dealers, as well.
If we look at things from a macro level, we also have to highlight the fact that Bitstarz Casino has a stellar reputation. Not only do they pay withdrawals fully and on time, but speaking to their support agents is a real pleasure. As far as the basics go, they have all the bases covered.
Should You Play at This Casino Site?
So, what do we make of Bitstarz Casino? As one of the oldest brands in the business, CBM expects a lot from them. And time and time again, they deliver.
We’re happy to see their tradition of generous welcome bonuses still going on. While you’re at it, you can also check out their monthly slots tournaments with real money prizes.
Our team also likes the fact that Bitstarz works with smaller software providers. That’s why their 4,000-strong game lobby has a lot of hidden gems. Their collection of 200 progressive jackpots, however, may be the most impressive thing.
On the other hand, we’d love to see more support for fiat currencies and a lower minimum withdrawal. But when you weigh this against all the advantages Bitstarz offers, our verdict is obvious — it’s a CBM recommendation!
No. While accepting ten cryptocurrencies, the casino supports over 30 conventional payment methods.
Unfortunately, not. UK, USA, Spain, Sweden and France are some of the countries on the Bitstarz restricted countries list.
Yes. The processing time obviously depends on your chosen method, but e-Wallet and BTC withdrawals are usually completed in less than 10 minutes (6 minutes average payout time).
These include Binance Coin, Bitcoin, Bitcoin Cash, Cardano, Dogecoin, Ethereum, Litecoin, Ripple, Tether and Tron.