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Bitstarz Casino Review
Established in April 2014, Bitstarz Casino has come a long way since stepping onto the big scene. Owned by Direx N.V., the casino holds a Curacao licence and are without a doubt the most trustworthy gaming venue licenced in the island country.
Over the last few years, Bitstarz has become regarded as one of the leading online casinos and rightly so. Its main targets include Australia, Canada, New Zealand, Japan and Europe, while players from the UK and USA are unfortunately not accepted.
The highly regarded casino has been accredited by the industry’s leading review websites and they were voted Best Casino of 2017 and Player’s Choice Casino of 2018 in the AskGamblers Awards.
Restricted Territories: Spain, United Kingdom, United States, The Netherlands, Sweden, Israel, Lithuania, Slovakia, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia).
Bitstarz was one of the first online casinos to accept Bitcoin and they now support half a dozen cryptocurrencies. The casino also offers a good selection of world-famous payment methods but also local options such as Interac, Venus Point, iWallet, STICPAY, PayOp and Zedpayments.
Lightning-fast payouts are one of their strongest points as average withdrawal time is mere 10 minutes. Pending time for withdrawals is usually less than an hour, while high rollers will be glad to hear there are no maximum withdrawal limits.
Players using Visa to deposit will not be impressed by a 2.5% fee, but there are no charges for any of the other methods. All withdrawals are free of charge and really fast, which is something you will quickly learn to appreciate.
Account verification procedure is quite easy and straightforward, and you are required to provide a total of three documents. Bear in mind that additional screenshots are required if you use Skrill, Neteller, Credit Card or Bank Transfer.
- Deposit Methods: Visa, MasterCard, Maestro, Coinspaid, Neteller, Online Bank Transfer, Bitcoin, iDebit, Instadebit, Interac, Litecoin, Bitcoin Cash, Etherum, Dogecoin, Tether, Skrill, Paysafe Card, Alfa Click, ecoPayz, WebMoney, Yandex Money, QIWI, Skrill Rapid Transfer, NeoSurf, CashtoCode, Astropay Direct, Astropay Card, PayVision, Venus Point (Japan), Mobile Commerce, MuchBetter, MiFinity, Ecovoucher, PayOp/Kluwp (Australia only)
- Withdrawal Methods: Visa, Coinspaid, Neteller, Online Bank Transfer, Bitcoin, iDebit, Instadebit, Interac, Litecoin, Bitcoin Cash, Etherum, Dogecoin, Tether, Skrill, Paysafe Card, Alfa Click, ecoPayz, WebMoney, Yandex Money, QIWI, Skrill Rapid Transfer, NeoSurf, CashtoCode, Astropay Direct, Astropay Card, PayVision, Inpay, Venus Point (Japan), MiFinity, MuchBetter, PayOp(Australia only).
Software & Games
Eager to please customers from different parts of the world, Bitstarz offers games from most leading software providers. However, the casino also works with smaller studios that are developing pretty exciting games. Some of these include Belatra, Endorphina, Nolimit City, Platipus, Spinomenal and Kalamba.
Depending on your location, you may not be able to test each of 2,800 games on display, but you will have access to over 2,000. This is more than enough to keep you entertained for hours on end. There are over 2,400 slot games, 200+ jackpot titles and over 100 table and card games.
Besides the standard categories, you will be able to view BTC games and also select your favourite providers to narrow down the search results.
Live dealer tables are quite popular at Bitstarz, which is hardly surprising when you learn that they work with Evolution Gaming, Authentic Gaming and Vivo Gaming. The three providers are in charge of over 170 tables between them.
Besides the standard Blackjack, Roulette and Baccarat titles, you will have a chance to test your skills playing Casino Hold’em, Lightning Dice, Dream Catcher and Monopoly Live.
The good news is there are quite a few native tables that include Suomalainen Ruletti, Norsk Roulette, Turkce Rulet, Japanese Roulette, and Svensk Roulette among others.
Meanwhile, Authentic Gaming streams some of their games from famous land-based casinos such as Casino Malta, Hippodrome Grand Casino, Casino International and Royal Casino Denmark.
When it comes to live dealer limits, bets usually start at €0.50 or €1, and go up to €10,000 and €20,000 per hand/round for VIP tables. But, with so many tables to choose from, you should have no problems finding suitable table limits.
Bonuses & Promotions
New players signing up for an account at Bitstarz are entitled to a welcome package worth either €500 or 5 BTC. And while both seem enticing, it is important to note that 40x wagering requirements are attached to all bonuses at this casino.
Customers from certain countries can claim 20 No Deposit Free Spins, while all players eligible for bonuses can receive another 180 Free Spins. Both of these come with playthrough requirements, so make sure to carefully read bonus terms and conditions before you claim them.
And while welcome bonuses can be difficult to turn into real money, Bitstarz features some pretty impressive promotions every month. These include Slot Wars, Table Wars and Last Man Standing. Every couple of months, the casino runs a new promotion that usually has a €50,000 prize pool, where awards are paid in real cash.
Security & Support
Bitstarz Casino uses 128-bit SSL technology and supports 2 Factor Authentication to guarantee the security of all financial transactions.
Their customer support team is available around the clock and can be reached via live chat and email. There is no phone option supported, but who needs that when you’ve got live chat at your disposal.
You can consult extensive FAQ section to find answers to most common questions or contact the casino via Telegram, Facebook, Twitter or Instagram. The casino is also active on Vimeo, regularly publishing helpful videos and big win clips.
Bitstarz boasts an impressive record in resolving player complaints, proving they are a highly reputable and fair online casino.
- CBM Support Test: Live chat response was instant. The agents were pretty helpful, providing valid answers to two of our questions. However, they also provided generic responses to the other two questions, so we were not entirely satisfied with how they handled it.
Bitstarz easily ranks up among the best in the business. They’ve got everything a top-notch casino needs to have. An excellent selection of slots, table and live dealer games, wide array of payment methods, instant deposits and withdrawals, high limits, and cool promotions for new and existing players. On the other hand, we would like to see lower wagering requirements and few more currencies supported.
Nevertheless, taking everything into account, including the casino’s excellent track record when it comes to treating their customers fairly, CBM team can highly recommend Bitstarz as a trustworthy casino worthy of your time.
No. While accepting six cryptocurrencies, the casino supports over 30 conventional payment methods.
Unfortunately, not. UK, USA, Spain, Sweden and France are some of the countries on the Bitstarz restricted countries list.
Yes. The processing time obviously depends on your chosen method, but e-Wallet and BTC withdrawals are usually completed within 10 minutes.
These include Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dogecoin and Tether.