Review of Casoo Casino for 2025
In Casoo’s case, player-friendliness is the name of the game, and few sites can offer the same.
But is it because of the cashbacks or the bonuses? Or perhaps fast payments? Read our Casoo Casino review and find out.
Casoo Casino: Overview of the Most Important Areas
Casino Details
Curacao
Banking
No
Softwares & Games
Live Casino
Bonuses
100% up to €300
Security & Support
Casoo Casino Review – Initial Impressions
Last updated: 20 September 2023
Casoo Casino easily stands out of the crowd thanks to its intergalactic theme and it can still be considered a new online casino having opened its doors in 2019.
Operated by SGS International Ltd., SG International LP and SG International N.V., companies based in Cyprus, UK and Curacao, the casino owns a gaming licence issued in Curacao.
Their main markets are Australia, Canada, Finland, Norway, Russia and Poland, but most other countries apart from the USA and UK are accepted. The website has been built on the SoftGamings platform.
Restricted Territories: USA, UK, Netherlands, France, Dutch Indies, Curacao, Denmark, Slovakia, Serbia and Spain.
Banking Options
Casoo supports over 30 deposit methods and more than 20 withdrawal options, with all money transactions completely free of charge.
All major e-Wallets, Credit Cards and cryptocurrencies are supported, but while withdrawals under €1,000 are processed within 72 hours, those over €1,000 can take up to 7 days.
Withdrawal limits are pretty high and these are applied per day, week, month or year, but the casino will limit withdrawals to €500 per week for wins that were generated from the use of the welcome bonus.
Minimum and maximum limits are clearly outlined in the cashier for each payment option, which will definitely come in handy.
Software & Games
Casoo Casino games lobby is home to over 30 software providers and more than 4,100 games, which is a pretty impressive portfolio for a new online casino.
Here you will find games developed by leading companies Microgaming, Quickspin, Pragmatic Play, Amatic and Betsoft, but also some less famous providers such as Kiron, Nolimit City, PGSoft, Booming Games and Spinomenal.
You can easily filter the games by providers and also Star your favourite games so that you can easily access them on your future visits. While there are some categories you can select, there is no option to view table games, video poker, card games or progressives.
Live Dealer
As a modern casino venue, Casoo did their best to impress the younger generation of live casino fans, employing no fewer than eight providers of live dealer games.
Evolution, Authentic and Ezugi are the usual suspects, but you will also have access to games from Asia Gaming, Lucky Streak and SA Gaming among others.
There are over 210 live dealer tables to choose from, with quite a few native tables with European and Asian croupiers among those.
With such a diverse portfolio of live dealer games, Casoo live casino is highly recommended as a premium gaming establishment.
Bonuses & Promotions
The welcome package at Casoo Casino can be claimed across your first 4 deposits as follows:
- 100% first deposit bonus up to €300 + 100 Free Spins
- 50% second deposit bonus up to €300 + 100 Free Spins
- 40% third deposit bonus up to €400
- 25% first deposit bonus up to €1,000
This all looks nice and sweet, but there are some terms and conditions you need to be aware of. First of all, the wagering requirements are 25x (deposit + bonus). Then, the maximum bet per spin while having an active bonus is just €2 for 1st and 2nd deposit bonuses, and €5 for 3rd and 4th deposit bonuses.
We have seen quite a few players complain about having their bonuses voided due to betting more than the maximum, but this is clearly stated in the bonus terms and conditions.
Most other deals at Casoo revolve around the unique Glimmer loyalty program that will see you collect Glimmer points for your action in the casino. These can later be exchanged for free spins, tournament points, bonuses and merchandise.
- Bonuses are not available for Ukraine.
Security & Support
The casino personnel take extra care to protect the sensitive information that is collected and there have so far been no security issues at Casoo.
Live chat is available all week between 07:00 and 03:00 CET, and you can also reach the customer support team via email or phone. Helpful FAQ section is at your disposal as well.
Casoo Casino has so far successfully resolved most player complaints, but their practices regarding deposit limits and self-exclusion leave a lot to be desired.
Rather than triggering these options themselves, the player needs to send an email whenever they want to set a deposit limit or self-exclude. The response can at times take long and once the casino sets the limit, this only lasts a week before a new email needs to be sent.
This is hardly a good option for compulsive gamblers and is the reason Casoo has been docked a few rating points for both Reputation and Support by the CBM team.
CBM Support Test: The live chat response was instant, but their answers were pretty vague and did not satisfy our query. Chances are they didn’t understand some of our questions regarding weekend withdrawals and withdrawal lock option.
Should You Play at This Casino Site?
Targeting most major markets apart from the USA and UK, and providing its customers with a highly entertaining gaming experience, Casoo Casino is a new online casino that has been on the rise of late.
A premium live casino, over 3,900 RNG games and a wide array of payment methods that also includes cryptocurrencies are some of its strong points.
However, there are some drawbacks as well. These include high wagering requirements, low max bet limit for bonus funds, and certain shortcomings related to setting deposit limits and activating the self-exclusion option. Even so, for a new online casino, Casoo has a lot of things going for them.
Casoo FAQ
There are certain country restrictions for most software providers working with Casoo Casino. You can view all the restrictions in the casino terms & conditions.
Yes. You can take part in Space Race slot tournaments and compete for various prizes.
Yes. Casoo is licenced in Curacao under licence number 8048/JAZ2015-035.
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