Review of Playamo Casino for 2023
Whether it’s offering multiple providers, having flexible limits or employing amazing staff, Playamo checks all the boxes.
Just in case, read our entire Playamo Casino review and see if it checks yours, too!
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Security & Support
First Impressions from Playamo Casino
Last updated: 10 February 2023
Playamo Casino first saw the light of day in 2016. The company behind the site is Dama N.V., who are renowned for their array of unique and quality casinos. You may already know them if you played at either 7Bit, Bitstarz or King Billy. And through their owners, Playamo has a Curacao license, so it’s safe to conclude this is a legal casino.
But that’s just the tip of the iceberg. What about the other stuff, such as banking methods, available games, and most importantly, bonuses? Well, that’s what we were wondering, so our team felt like it was high time for a Playamo Casino review.
If you want to know what makes Playamo a solid option for players of all preferences, stay with us, and you’ll find out. Our experts have dropped the hammer already, so it’s up to you to see if this casino is the right fit or not. Let’s go!
In terms of banking methods, Playamo proves that it’s an international casino, through and through. Although, we’d like to see more local payment methods.
But this option is also nice – instead of just a few random options, you have plenty of globally-accepted ones. Nevertheless, there are still some localized payment methods, such as iWallet, Przelewy24 and Siru Mobile.
That’s why cryptocurrencies take center stage here. Players can fund their accounts with BTC, ETH and a number of other altcoins. If you haven’t used cryptos before, don’t worry. Everything goes through the CoinsPaid platform, which we’ve always thought of as an excellent choice for crypto beginners.
If blockchain tech isn’t your forte, then you’ll certainly appreciate one of the available eWallets. AstroPay and Venus Point are not seen that often at online casinos, so Playamo gets bonus points for this inclusion.
As for deposit and withdrawal limits, Playamo has always shown a high level of fairness. The minimum deposit is $10, and you can’t withdraw less than that same amount. Therefore, our experts agree that this is a decent choice for casual play. Wire transfer withdrawals are the only exception, though, as $500 is the minimum.
But when it comes to the other side of the spectrum, we’re also pleased. You can withdraw $4,000 per day, $16,000 per week and $50,000 on a monthly level. Compared to similar websites, this is significantly higher and can go even further up high-level VIP members.
Another thing we liked was the fact that all progressive jackpots are paid in full. So no matter what your current limits are, you’ll get every last cent.
There are no fees for deposits and withdrawals at Playamo Casino. Instead, the site gives the company (i.e. Visa or Mastercard) a small percentage of each transaction.
That doesn’t mean that individual payment providers can’t charge their own fees. Be sure you’re informed before depositing.
Just like Bitstarz, Playamo’s sister site, Playamo guarantees that all withdrawals will be processed within 12 hours.
As it’s usually the case, this goes much faster, and most of the time, withdrawal requests will be processed instantly. Crypto payments arrive in up to 15 minutes, whereas eWallets also provide same-day withdrawals. Everything else is a tad bit slower.
Software & Games
Even though we’re pleased with the Banking section, we just love Playamo’s choice of software. The entire website is based on the lightning-fast and modern-looking SoftSwiss platform. It’s the same one used by King Billy, Stake and Bitstarz, another Dama N.V. casino.
The providers themselves, however, are an even better choice. It’s obvious that Playamo spent a lot of time sourcing all the games they wanted, especially because there are more than 100 companies contributing 7,000+ games to the lobby.
Of course, we like that NetEnt, Endorphina and other giants are there, but it’s the indie developers we’re excited about. Pipa and 3 Oaks, for instance, are not pushovers.
Even though 6,000+ slots is a big advantage, it’s a bit hard to find your way around the section. You can only filter by provider, and the tiles are a bit too big, so you’ll have to either know your game by name or scroll endlessly to reach it.
But with the number of great releases on offer, we won’t hold this against Playamo. Our recommendations would be Wazdan’s entire Hold the Jackpot series, as well as 1×2 Gaming’s Smoking Hot Fruits.
Of course, these are all available in Demo Mode, while a certain number of titles is also Bitcoin-compatible. Not bad at all.
This is where Playamo Casino comes with a bit of a letdown. Not only are there just a few table games available, but they’re all mixed up with live dealer tables.
For instance, when you go to the Blackjack tab, you need to scroll all the way down to reach what you’re looking for. Pontoon and Blackjack Multihand Pro were fun, though.
Poker is the only one that’s remotely well-represented, with plenty of RNG variants. Baccarat is nonexistent, but we guess it’s okay due to the fact there are plenty of live tables for it.
Again, Playamo Casino doesn’t seem to be willing to invest time and money into this section. It’s filled with a couple of live game shows and other alternative live dealer games. At least some slingo, keno or scratch cards would be nice, so we hope Playamo improves this category in the near future.
Our Playamo live casino review has to return back to its positive vibe, as the casino’s selection of live dealer games is among the best we have seen so far.
There are over 200 tables to choose from, coming from Evolution, Pragmatic Live, Ezugi, Bombay Live, and Vivo Gaming, among others. In terms of games, there’s something for everyone. Exciting variants of Blackjack, Roulette, Baccarat and game shows take center stage.
But our favorite thing has to be the abundance of native tables. You’ll thus see plenty of games available in French, Finnish, Italian and other languages. The betting limits are flexible, while the amount of VIP tables will keep our high-rolling readers very happy.
Bonuses & Promotions
Playamo Casino has always had a thing for creative promotions, so it’s nice to see they haven’t changed their attitude. There’s a lot to unpack, so we’ve picked out a couple of our favorite bonuses to pretend. When trying out different offers, these are the ones that stood out to us:
First Deposit Bonus
As a welcome offer, you’ll receive a 100% match on your first deposit, with a maximum amount of $100, plus 100 free spins. The bonus is instantly credited once your balance changes, but you must opt in. To do so, enter the bonus code FIRSTDEP in the right field and proceed to the banking section.
After 24 hours, you’ll receive 20 free spins for one of the new slots. The process will repeat itself for five days until you get all 100 of them. We love this detail, as it extends the ‘life’ of the promo and doesn’t coax players into rushing. The spins will only be added once you wager the deposit 1x, and all winnings can’t be withdrawn before the deposit is wagered 3x.
Also, all cryptocurrency deposits are excluded from this promo. The wagering requirements are 50x for this and all the other promos on the site. We have a big problem with this, as there’s no reason why any site should go over the 35x-40x threshold. It’s predatory behavior that alienates players.
Second Deposit Bonus
We’re also going to count this as a welcome bonus. Even though it’s more of a ‘second layer,’ it does its job nicely. Before making a second deposit, enter the code SECONDDEP, and you’ll get a 50% match on the deposit this time. It goes to a maximum of $200.
The free spins will arrive at the same time as this one, so there’s no need to spread them out and plan your sessions. Other requirements are the same as in the First Deposit Bonus, which we’re not fans of.
You know what? This may very well be a welcome bonus, too. Our only condition is that it must be triggered by a ‘first’ deposit that fits the description. Like the previous two offers, this one is also activated by a bonus code – HIGHROLLER.
Once activated, this promo will give you a 100% match on your first deposit between $1,000 and $2,000. Yes, the wagering requirements are still 50x, but we appreciate seeing a high-roller-specific promo.
With so many offers for first-time depositors, is there something left afterwards? Well, of course. Playamo Casino has a range of promos just for their regulars. So let’s take a look at our top picks, shall we?
You can enter the code RELOAD every Friday, and you’ll get a 50% match up to $250. In addition to the money, players also get two batches of 50 free spins.
We’d like to see other casinos focus on these smaller but more frequent deposit bonuses instead of just the big ones. It’s both easy to claim and provides tangible value instead of just having a promotional purpose.
Monday Free Spins
Those gloomy Mondays will get a whole lot better once you make your first deposit. This is because Playamo treats every Monday deposit as an excuse to give out 100 free spins.
There’s no bonus code or other opt-in mechanism. However, once the transaction goes through, the money will be credited to your account, and you’re good to go.
Playamo Sitewide Jackpot
Another treat for regulars, this promo is a bit different than the others. There are no guaranteed rewards. Instead, you get to participate in a sitewide jackpot. There are three tiers:
- Grand (drops between €30,000 and € 50,000)
- Major (€5,000-10,000)
- Minor (€500-1,000)
However, all three jackpots have different minimum bets to trigger the drop potentially. They are €2, €10 and €20. This may very well be our favorite Playamo bonus, mainly because there are no wagering requirements.
Don’t want to dabble in wagering requirements and other restrictive conditions? It’s a non-issue – Playamo lets players duke it out against one another during tournaments.
Fast Spin Slot Race
Every 12 hours, players will accumulate points (€1 = 1 point) by playing eligible slots at Playamo. Once the 12-hour market hits, the top contestants will share a €500 prize pool and 1,000 free spins.
If you miss one of the two daily chances to win, there’s also a weekly version of the tournament. However, this time, the prize pool is €7,000 and 14,000 free spins.
Slot of the Week
This tournament/race works the same as the previous one, except there’s one slot selected per week. Bet on the game as much as possible, and your points will accumulate and let you climb the leaderboard. The prize pool is 4,000 free spins, and all the general bonus T&Cs apply.
As far as we’ve been able to tell, these slots change frequently, so we’d consider this a great excuse to try new games or maybe get a new favorite software provider.
Security & Support
Even though their Curacao licence does not guarantee premium security, the casino takes extra care to protect its customers and their sensitive data using Secure Socket Layer (SSL), Two Factor Authentication (2FA) and Pretty Good Privacy (PGP) protocols.
Playamo customer support is available around the clock via live chat and email, and they are usually very quick to respond to all queries. We at CBM were especially impressed with how they have handled player complaints in the past, successfully resolving all but one of those.
The only unresolved complaint so far is a pretty big one considering that the disputed sum is a staggering €299,000. You can read more about it here, but we are ready to give the casino the benefit of the doubt as it is difficult to conclude who was right here.
CBM Support Test: When we first contacted the Playamo live chat, we were told how long we would have to wait and eventually got a response from Mickey. He did help provide some useful answers but also added a couple of generic ones.
Highs and Lows Recap
Where Could Playamo Casino Improve
When some casinos advertise themselves as ‘international,’ we raise our standards slightly. That’s why we have a problem with the number of restricted countries at Playamo. CBM isn’t sure whether this is because of laziness or legal compliance, but it’s certainly not an ideal situation.
Another strange thing is the occasional ‘robotic’ behavior from support agents. Even though they’re obviously well-trained, sometimes they just copy-paste answers.
We know this is easier from the support’s point of view, but it just causes additional issues for the player. For example, there were multiple occasions where we had to ask further questions, despite being very clear in our first one.
Also, many payment methods, including cryptos, are ineligible for claiming a bonus. This doesn’t affect most players, but we’ve seen a few complaints from crypto high-rollers. Therefore, CBM wants to see Playamo remove most of these restrictions, ideally all.
Top Reasons to Play at Playamo Casino
Unlike most crypto-first sites, Playamo Casino prioritizes security. Not only does the site itself use SSL encryption, but you can also use two-factor authentication (2FA) to log into your account.
In addition, its parent company has a history of running excellent and reliable sites, so Playamo has everything going for them regarding safety and reputation.
And one cannot possibly ignore the 7,000-strong game lobby. If you love playing indie games and discovering new providers, you’ll like have weeks of fun when you register. The live casino section is a treat, with lots of traditional Asian games and live streams from land-based venues.
Of course, CBM’s favorite thing about Playamo is its high withdrawal limits and short waiting times. All withdrawal requests are processed instantly or in less than 12 hours, which you’ll notice and experience immediately. This casino sticks to its word.
A Complete Overview of This Online Casino
Most SoftSwiss casinos we’ve reviewed have been excellent, and Playamo Casino is no exception. They’ve used the platform to showcase over 7,000 games, including a section devoted specifically to Bitcoin Games and one for Action games.
Site-wide, we have noticed a fantastic mix of modern solutions and old-school influences, resulting in a unique experience.
But most importantly, Playamo is reputable, tried and tested. Their security and long history of resolved complaints give us no choice but to award them a massive thumbs-up.
The CBM team is pleased, through and through. If you check out one of their offers for new players, chances are, you’ll be, too.
Playamo is owned and operated by Dama N.V., former Direx N.V., and runs on the highly rated SoftSwiss platform. It’s the same one used by King Billy, Bitstarz and Stake, other sites our team is fond of.
Yes. Playamo is licensed in Curacao through its parent company Dama N.V., with license number 8048/JAZ2020-013. Despite this not being the strongest regulator, they have decent enough requirements for us to consider Playamo Casino safe.
These include Bitcoin, Bitcoin Cash, Ethereum, Dogecoin, Litecoin and Tether.
Playamo processes all withdrawals within 12 hours of receiving the request, but most of them are approved instantly, especially during rush hour in major markets. Cryptocurrencies are the fastest, with an average waiting time of 10-15 minutes, while eWallets come in second at 1-3 hours.
No, Playamo Casino charges no fees for deposits and withdrawals. However, you should always check with your payment provider to see if there are any additional costs.
All players join the Playamo VIP club immediately upon registering. You begin as an Amateur, which is the first of eight levels. Special points called CPs will be awarded for each bet in a certain amount. This varies depending on the region, so log into your localized version of the Playamo website and read the T&C.