Slots Palace Casino Review (2023)

Last updated: 6 September 2023

If you’ve ever wanted a virtual palace where you can play your favorite casino games, pursue jackpots, redeem bonuses and spend time having fun, look no further than Slots Palace. It’s in the name.

The casino launched in 2020 and quickly established itself as a leading brand in the online gaming space. The operator of SlotsPalace.com is Rabidi N.V, a company registered and licensed in Curacao.

Slots Palace is a casino site that apparently has it all – magnificent design, a lobby jam-packed with games, partnerships with the top software providers in the industry, and lucrative bonus offers. It’s no wonder players from all over the world flock to join the platform and have the Slots Palace experience.

The concept with Art Collection and Bonus Boutique features was well-thought-out, offering something new to the players. Conventional bonuses are being replaced with gamification options, and we love it.

The CBM team was super excited to taste the purple juice and share our impressions of the site’s valuable aspects with you. Of course, as enchanted as we were by the casino’s buzzing environment, we stayed objective and won’t be afraid to point out downsides, if any.

Below you’ll find our Slots Palace casino review detailing banking methods, fees, available games, customer support availability, and bonuses. Let’s get cracking.

Payment Options

As hard as it was to stop looking at the amazing games Slots Palace displays on the homepage, we navigated to the payments section to review the supported banking methods.

Our first look at the cashier revealed that Slots Palace allows deposits via Visa, Mastercard, ecoPayz, MuchBetter, and several crypto channels. However, the list of available methods is subject to change depending on the player’s residence.

And it is clear the casino goes out of their way to cater to a wide range of markets, offering a great selection of local payment options for virtually every country accepted.

For example, we discovered that players from Finland can use Rapid Transfer, eZeeWallet, Siru, MiFinity, and Sofort to deposit. Players from Australia have access to PayID, Sticpay, eVoucher, and Neosurf, whereas visitors from Canada can use CashtoCode or Interac to replenish their accounts.

Other available methods in specific regions include Apple Pay, PIX, Klarna, Vega Wallet, and Flexepin, to name just a few.

Being an international casino site with a handful of restricted territories, Slots Palace supports different currencies, from USD, EUR, CAD, AUD, and NZD to NOK, TRY, INR, and PLN. If you’re planning to deposit crypto, you can use Bitcoin, Litecoin, Ethereum, and Ripple.

Limits

Deposits can range from €10 to €5,000 for most methods. There are exceptions, so it’s better to always check the limits before authorizing a transfer.

The transaction limits for payouts are subject to VIP levels. For example, if you are VIP Level 1 you can cash out €500 per day or €7,000 per month. Reaching Level 5 increases the limits to €1,500 per day and €20,000 per month.

In addition, you are allowed to have up to three pending withdrawals on your account simultaneously.

Fees

Slots Palace will not charge fees for depositing and withdrawing money from the casino. Still, remember that the payment provider you use for casino banking can charge you for processing these transactions. Therefore, check with the service before you deposit if they have fees and how much to pick a more convenient option.

To withdraw winnings, you need to turn over your deposit at least once. Failing to do so, you may face a service fee of 10% of your last deposit (15% if you’re cashing out to your bank account or card).

Payout Speed

Deposits are instantaneous. On the other hand, cashing out can take a different amount of time, depending on the payment method you choose. If you want to receive the money within a few hours or less, pick e-wallets or cryptos.

On the other hand, be patient if you decide to use bank cards or wire transfers. You’ll probably need to wait 2-7 business days before the money reaches your account.

Finally, the financial department at Slots Palace reserves the right to process withdrawal requests within three working days. Weekend withdrawals are not supported because the cashier team works from 6 am to 5 pm GMT, Monday through Friday.

We are happy to report that our withdrawal from Slots Palace was handled within a day, and the money arrived after 2 days. We used Mastercard.

Slots Palace hosts a modern gaming lobby with tons of video slots. The site claims to feature 5,000+ games, which isn’t hard to believe.

We counted more than 80 software providers, from Playtech and iSoftBet to Platipus, Zillion Games, and Habanero. The game thumbnails are enticing, but if you don’t feel like staking real money right away, you can choose the demo option of any game on display (except live dealer titles).

The lobby gives a provider filtering option and narrows down the selection to multiple categories, such as Top, New, Popular, Slots, Live Casino, Table Games, and Jackpots.

In November 2022, Slots Palace introduced a new iGaming product – a sportsbook. Created to attract sports enthusiasts, the sportsbook offers up to 400,000 pre-match and 100,000 live events.

Slots

Slots Palace markets itself as “all about the best games of chance.” So, we weren’t surprised when we spotted more than 4,000 titles in this category.

At first glance, we were glad to see various Megaways games, LockNWin titles, and Hold and Win slots. Not knowing where to start, we peaked at the popular section where we found Jammin’ Jars, Sakura Fortune, Stampede, and Vikings Go Berserk. Top games include Starburst XXXtreme, Big Bass Bonanza, and Money Train 3.

Several online slots from Ela Games and Spinomenal are exclusive to Slots Palace Casino. Some of them are It’s Shark Time and Vilk and the Little Red.

If you’re looking for popular jackpot slots, open the Jackpots page. You will discover Playtech’s Age of the Gods multi-level progressive jackpots and titles from Yggdrasil, EGT, and Spin to Win games from Stakelogic.

Table Games

Moving on to table games, we encountered dozens of entertaining options like Red Queen Blackjack, First Person Craps, and Zoom Roulette. Blackjack and roulette have many variants, but poker and baccarat are not falling behind too much.

Evolution’s first person titles are among the most attractive games in this category. However, cinematic games from Real Dealer Studios are also top-rated by Slots Palace members. Look forward to Celebrity Games with Vinnie Jones and Dealers Club Roulette.

Other Games

Although there is no category for instant-win games, Slots Palace also offers different arcade and specialty games. The collection includes some keno games, bingo, and scratch cards, but you need to search for them in the search bar. Slots Palace also offers Spribe’s innovative crash game Aviator and other minimalist games like Goal, Mines, and Plinko.

Even though the site’s name is Slots Palace, you can meet an army of live dealers and presenters hosting trending casino tables or game shows.

Pragmatic Play Live, Evolution, Ezugi, Swintt, and BetGames are just some of the 10+ providers present, meaning you can enjoy hit titles like Sweet Bonanza Candyland, Monopoly Live, Free Bet Blackjack, and Lightning Dice.

Slots Palace features Salon Prive tables and options with native dealers. Therefore, you can increase the stakes and enjoy a private setting or choose a gaming table where the dealer speaks Italian, German, Spanish, or even Japanese.

Thanks to BetGames, Slots Palace also boasts lottery-type games like Speedy 7 or Lucky 6. The live casino library is no less than impressive, so be sure to explore it while gaming for real money at Slots Palace.

To sum it up, this is one of the best live dealer platforms we have come across in 15+ years of reviewing online casinos.

The bonuses and promotions at Slots Palace online casino are something else. We did not expect such ingenuity and were glad to see a casino site genuinely trying hard to entice its customers.

Welcome Package

When you sign up with Slots Palace, the casino offers you an exciting welcome package worth up to €1,000. The offer is available across the first three deposits and is spread as follows:

• 1st deposit bonus – 100% up to €500
• 2nd deposit bonus – 75% up to €300
• 3rd deposit bonus – 50% up to €200 + 50 free spins

First, credit your balance with at least €20. Then, go to the My Bonus section in your profile to activate the offer.

The welcome package comes with a 35x wagering requirement on the initial deposit and bonus funds and a 40x rollover requirement on free spins winnings. The casino allows ten days to complete the wagering.

Crypto Welcome Offer

Slots Palace Casino also caters to players who want to use cryptocurrencies with a welcome offer tailored specifically for them. The bonus is worth up to 100 mBTC + 100 free spins and 1 free attempt in the Bonus Crab game.

You can claim the offer with your first four crypto deposits at Slots Palace. The entire package is split like this:

1. The first deposit: 50% match up to 50 mBTC + 100 free spins
2. The second deposit: 100 % bonus up to 12.5 mBTC
3. The third deposit: 100% deposit match up to 12.5 mBTC
4. The fourth deposit: 25% match up to 25 mBTC

To qualify for the deal, you should credit your casino account with at least 1 mBTC. Bonus spins from the first part of the offer are credited automatically upon deposit in sets of 10 per day.

The wagering requirements for the bonus money + deposit are 35x. At the same time, the winnings from free spins are subject to a 40x rollover before converting into withdrawable funds.

Remember that you must complete the wagering of the bonus amount to be able to use extra spins. Otherwise, the promotion will be canceled. You have 10 days to meet the wagering requirements for each bonus part.

Finally, if you want to try your luck in the Bonus Crab, you must deposit at least 0.50 mBTC. This top-up will grant you one free pick.

Regular Promotions

Slots Palace hosts several regular promotions like the Royal Week-end bonus, Weekly Cashback and Live Cashback. However, the site is also home to the Bonus Boutique Shop and the Art Collection feature.

Royal Week-end

Royal Week-end is available to all players eligible for claiming offers at Slots Palace Casino. This attractive promo awards a 50% deposit match up to €700 and 50 free spins. You can claim the bonus with your first deposit every week, from Friday till Sunday.

The minimum qualifying deposit is €20 if you want a 50% bonus. However, if you wish to get the entire pack with freebies, credit your balance with at least €50. The wagering requirements are 35x for deposit and bonus money and 40x for winnings from freebies. You have 10 days to meet these conditions.

Weekly Cashback

Players who reach the top 3 VIP levels at Slots Plalace will have access to 15% Weekly Cashback up to €3,000 with 1x wagering.

The promotion runs from Monday through Sunday every week. When you take the cashback sum, you can use it to play games in the Slots section. Live Casino games are not part of the offer.

The minimum cashback percentage ranges from 5% for members on Level 3, 10% for players on Level 4, and 15% for Level 5. At the same time, the minimum cashback sum you can receive is €5.

Live Cashback

Live Casino enthusiasts can benefit from 25% Live Cashback up to €200 with a 1x wagering requirement. A cashback amount is calculated like this: net losses from any deposit during the promo period (Mon-Sun) x25.

You must request the cashback from customer support via Live Chat or email on Monday. If you don’t do this, you’ll lose a chance to get the money. The minimum cashback amount you can receive from the casino is €5.

Sunday Spins

If you like releases from Ela Games, this offer is perfect for you. Every Sunday, you can get up to 100 free spins for spinning reels in El Games’ best slots.

You need to wager €100 on these titles to get 20 extra spins in “It’s Shark Time.” If you wager an additional €300, the casino will give you 30 more spins in the same game. Finally, if you spend €300 more, a total of €700, you’ll receive 50 bonus spins.

The winnings from the offer are credited to your account as bonus money, which must be wagered 40 times before you can request a withdrawal. You have 10 days to meet this condition.

Art Collection

If you start an Art Collection, you’ll go on a journey of completing achievements. For example, the first art collection contains achievements like “play mobile” and “make 50 spins”. By completing these missions, you earn diamonds.

You can then spend the diamonds in the Bonus Boutique, exchanging them for bonus money or free spins. An alternative way of obtaining diamonds would be to participate in slot tournaments, which are also hosted at Slots Palace.

Tournaments

You will also find a great selection of slots and live casino tournaments at what has quickly become one of our favorite online casinos.

Slot of the Week

This tournament is active every week,  Monday – Sunday. The list of participating video slots is on the tournament’s page. For every €1 wagered in these titles, you collect 1 point. Slot of the Week awards 250 diamonds you can use in the Bonus Boutique to buy other prizes.

If you win, you will get 45 diamonds. If you end up 2nd, you’ll receive 38  diamonds, while the 3rd place brings 30 diamonds. The minimum deposit to participate in the tournament is €20, and the minimum bet amount is €0.30.

Weekly Live Casino Tournament

Every Thursday, Slots Palace Casino holds Weekly Live Casino Tournament. This race is ideal for those who like receiving cards from real dealers on the other side of the screen. The minimum qualifying bet in this competition is €0.10, and you must play at least one round to become a competitor.

The first 50 players will share a prize pool of €2,500, with the first prize of €400, the second €330, and the third €200.

Monthly Race

Another exciting competition awarding 250 diamonds is Monthly Race. You will find the list of eligible games on the tournament’s page. For every €1 wager, you get 1 point.

The casino will give you 45 diamonds you can exchange in the Bonus Boutique if you win. Deposit a minimum of €20 if you want to join the competition.

Loyalty & VIP

Slots Palace has a 5-level VIP program offering personalized gaming conditions. You can get cashback, better monthly withdrawal amounts, a personal account manager, and other exclusive deals.

When you reach the highest rank, Level 5, you qualify for 15% cashback, €20,000 monthly withdrawal limit and a personal manager who will cater to all your needs. Not bad.

The Slots Palace online casino has a dedicated customer service department you can contact via live chat or email. Both channels are open 24/7, and casino representatives answer emails within 45 minutes on average.

The address to write to is support@slotspalace.com, but we suggest the live chat if you have a common question pending. The FAQ page on the site could use some work, so contacting support will likely be necessary to obtain additional information about bonuses or offered games.

In addition, Slots Palace uses TLS 1.2 secure communication protocol to safeguard your data shared on the site. It does this in addition to advanced firewall technology and adhering to the GDPR legal grounds. In brief, you can rest assured Slots Palace has high industry standards regarding security and safe gaming.

CBM Support Test: Slots Palace’s live chat support was as professional and helpful as the casino proclaims. The only remark we have is about the chat form needing a name and email address before connecting us to an agent. Other than that, the chat was smooth and provided direct answers.

Where Could Slots Palace Casino Improve

Don’t get us wrong, because our experts really like Slots Palace. It’s just that some of the site’s ‘inner workings’ need some refining. We’re mainly talking about payment processing since there’s an evident lack of weekend withdrawals. The cashier team only works until Friday, which is a big no-no for casinos with the level of acclaim Slots Palace has.

In addition, we don’t like the fact that withdrawal limits depend on your VIP level. The best online casinos for high-rollers refrain from using this trick. Instead, they open the site up for everyone and reward those who spend the most. Slots Palace forces to spend in order to be able to claim your winnings. And it takes a long time to receive that money, sometimes up to three days.

Finally, the site’s license is far from ideal. Curacao eGaming doesn’t have the high requirements and regular audits as MGA, the UKGC and other European regulators. Even though players can attest to the site’s safety, you’ll still be taking a risk.

Top Reasons to Play at Slots Palace Casino

Aesthetics may not be the most important thing, but they always end up dictating how you use the site. Thankfully, Slots Palace Casino is stellar in the department, especially when it comes to on-site navigation. There are no slow loading times nor dropdown menus, making life significantly easier for beginners and those used to old-school setups.

Another big reason to register at Slots Palace is the site’s live casino lobby. You’d think that they’re just focused on slots, but that can’t be farther from the truth. Pick one of the dozen or so providers and engage with other players in real-time action. BetGames plays a big role in this section, as do Evo and Pragmatic Play Live.

And last but not least, we can’t forget about the many available banking methods. The exact list depends on where you are, but there’s a decent number of local options, as well as big names like Apple Pay or MiFinity.

Slots Palace has many things going for it, mainly the live dealer section, as strange as that sounds. But don’t worry, our team believes the 4,700 or so slots more than justify the site’s name. The lobby is generally diverse, and you won’t be limited in terms of banking either. This casino is crypto-friendly, all while supporting 50 non-crypto payment options.

If you don’t mind playing to raise your limits, the multiple bonuses and cashbacks will keep you going. It might take a bit to get used to the layout, but we don’t have any complaints so far. Pick a promo and give Slots Palace Casino a shot.